Ups label adjustment

[jadido_82]

I shipped a golden buzz around  mobility scooter.. the specifications of the item weight is 93lbs. With packing materials it was under there  120lbs. Limit and all well win m within the measurement requirements i paid $247. The item never arrived at its destination a week later i got a shipping adjustment of $1800. Ups claims it weight 297lbs. I've been trying for 2 weeks to get a human in the phone. 

[stephenmorgan]

How have you been trying to get a human on the phone for two weeks?  That is a awful long time not to be able to speak with someone.

Whoever sold you the UPS shipping label is who you would need to talk to.

[simba6]

Did you weight it?   Could that weight spec been without the battery?   Was the package shape irregular ?   That is a biggie and can trigger extra cost.   Have you checked the UPS sight for contact info?

[lakefor94]

@jadido_82 

Sorry to hear of your dilemma.  You should have used a real freight carrier for an Item like that. R&L Carriers, SAIA, or another carrier like that. NOT UPS or FedEx. 

Or sold it locally, no shipping.