cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Uploading a tracking number for a return.

I initiated a return. I printed out the return label via ebay and sent the package back.

 

I thought it would automatically upload the tracking number to the return, but it didn't.  I have to do it manually but i no longer have the label or the package.

 

How do i get the tracking number so i can upload it?

Highway Patrol - Junior Brown
Message 1 of 6
latest reply
5 REPLIES 5

Uploading a tracking number for a return.

Based on other posts that I've read, the tracking number is already in there.  It seems that there is a way to see it but since I can't use ebay return labels I'm not sure how to do that.

Message 2 of 6
latest reply

Uploading a tracking number for a return.

If you got the label from Ebay, the tracking number should already be entered in the return.

What does it say when you look at the return details?

Have a great day.
Message 3 of 6
latest reply

Uploading a tracking number for a return.

It let me "mark item as shipped" but no tracking number is shown. 

Highway Patrol - Junior Brown
Message 4 of 6
latest reply

Uploading a tracking number for a return.

Correction. It lets me "mark as shipped" and when i click on that. it then asks for a tracking number.  I have no clue where to get that tracking number. 

Highway Patrol - Junior Brown
Message 5 of 6
latest reply

Uploading a tracking number for a return.

You don’t need to click mark as shipped. That is for if you paid to ship it back, then you would need to enter a tracking number.

Everyone has options. Just be sure the best option is right for you.
Message 6 of 6
latest reply