Unsure

[crab590]

Ive began a dispute and asked ebay to step in to help.  I received an email stating i need to send the item back and provide a tracking number which Icant get due to the fact that the item i purchased wasnt physically sent to me.   Selleremailed mew the pin number from the verizon card and the number wasnt any good!  what do i do now to make sure ebay understands theres nothing to ship back???? 

[tholo5111]

Print out the pin number put it in an envelope and send it back with tracking

[joem4stuff]

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@crab590 wrote:

the item i purchased wasnt physically sent to me.

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For future reference, you could have simply opened an item not receiveg (INR) claim. A sold ebay item that is not physically shipped with tracking would be considered not received.

This time, do what crab590 said. The "with tracking" is important!

[nocoolnamejane]

Digital items aren’t permitted to be sold on eBay and aren’t covered by buyer protection or seller protection policies.

This is a lose lose situation.