The item I sold,buyer claimed it was fake shoes. I refused return because I knew they wer not. Designer name on shoes. Opened case,won case with providing valid proof for her feeling they were fake. I appealed,lost again. I obtained a receipt for the item from who I purchased from and sent to E-bay,that was not good enough. I asked what I could do to prove my side of the case, I did not get a response. E-bay proceeded with return,provided them a shipping label and stated when tracking shows it was delivered to me,they would issue a refund. In the meantime while item was still in transit, I e-mailed Manufacturer of item,and I sent pics of shoes and asked if they were made by them. I received the e-mail stating they were authentic after Ebay issued refund. I appealed again, but was denied because refund was given. She left horrible feedback accusing me of not selling real products. I have sold on e-bay since 2001,100% positive feedback,and she could ruin all that with 1 feedback like that. Top it all off shoes were not send back in original condition,loose strap.,not wearable or not able to re-sell. I took pics of these and sent in again,nothing so far back. So frustrated, I am a 67 yr old grandma and I depend on this for supplemental income. Any body out there have any ideas.
