hello, I had a package delivered to a buyer that was broken,I asked him to take pictures and send me,he did and I refunded his money. Opened a claim with the USPS and 4 days later got a letter saying box and contents must be taken to post office, have never had this happen,after hours on the phone with no luck, i emailed the buyer and he had received the same letter,luckily their trash had not been picked up, so the honest person dug through the trash retrieved the broken pieces and box, took it to post office. Now he had already been refunded, so this was out of the kindness of his heart,and something he should not have to do,he already took pictures. so I am still waiting to hear about my claim. but how asinine that a company in which i spend alot of money shipping products,are now stooping to an all time low to try to not pay for broken item,its just not right. think I will be looking into fed-X or UPS in my near future. so beware if an item gets broken ,tell your buyer not to throw it out,and that they further have to inconvenience them selfs by now making a trip to post office.
