06-22-2022 07:55 PM
I'm in metro Atlanta- the past few months the post Office I use ( Chamble GA) had been closed at random times. The last several weeks- at least three times a week they were closed at lunch time. The past two weeks - at about 2PM or so- they had put up a sign saying they were closed for the rest of the day - "Sorry!" and had a list of the two nearby Post Offices. However, this past Friday they were closed (3 PM) and one of the other nearby locations was as well. Lots of nasty comments from customers walking in...
I get Monday being closed- however my mail was delivered to my house on a Federal Holiday? Had several packages I dropped off before lunch Tuesday (yesterday) the employees don't want to scan the item and yell at you if you don't put it in the drop box. Tracking usually shows up that evening. BUT today- all four of my packages that have been sitting at the post office for a day and a half + are STILL not scanned.
Has this become normal operating procedure? What are your seeing at your USPS? This can't be approved behavior.
Richard
06-29-2022 02:34 AM
@richard454 wrote:I get the understaffed part- but other Federal government offices are not randomly closing. There needs to be a better system in place. I'm self employed- and quite often having to work when I am sick and there is no such thing as a "paid" vacation.
There is already a self serve Kiosk- why not have a self serve scanner? I mean mailing letters is not where the Post Office business is headed.
I dropped off the packages before lunchtime on Tuesday- looks to me that have been sitting for over a day?
Not all Post Offices have self-serve kiosks. In fact, I have worked for USPS since 2000. I have never seen one.
I have paid vacation days, though 99% of them are taken because my Jeep is broke down (yes I drive a POV on my route). I have worked with my back out, with my right shoulder grinding away, with a torn meniscus, and with multible bandages on one hand because someone mailed knives loose in a box. I'm not the only one, there usually is someone in the office working with some injury, a co-worker even worked through his cancer treatment with a port hooked to a bag of meds in a fanny pack. The carrier that is out had heat stroke and keeps passing out, that isn't something that you can push through.
It may look like they are sitting there but I doubt that they are, they may have not been scanned or the scanners didn't download , but if you want to be sure call or stop in and ask them to check.
06-29-2022 03:36 AM
This Voice like a neighborhood mail center issue... you ought to converse with your neighborhood post expert or somebody higher up the chain.
Yet, the understaffing is by all accounts systemwide. The postmaster in my neighborhood office covers down courses while attempting to deal with dealing with the mail center. You are presumably getting the brunt of representative dissatisfaction, which is amateurish!