USPS LABELS

[thebuffalogirls]

Why all of a sudden are my labels printing smack dab in the middle of the page. For YEARS I have used half sheet adhesive labels without a problem ever. This is happening to other sellers to that I have talked with. What's the deal? I hope they aren't using their app to push shoppers to use UPS. I use the post office every day. Anyone on this forum having the same issue? 

I put in a call request to Ebay to help, they said there was a 3 minute wait. That was 4 hours ago. Beyond frustrated.

[rebell45]

Others have posted that problem lately, haven't seen anyone post an good answer yet.  You can try going to Print Format on the lower right side of the label purchase page and see if changing the settings there does anything for you. Otherwise, you may have to get creative and save it as a PDF and see if you can manipulate it in Acrobat Reader.

[comics-scifi-collectibles]

@thebuffalogirls   Are you using the app?  I have seen this reported by app users. 

You might try using a PC or your phone's browser to request the desktop site.

Android:
Chrome> Ebay.com> select the 3 dot Chrome menu in the upper right hand corner> select use desktop site

Iphone:
How to request the desktop version of a website in mobile Safari
Visit the affected site in Safari.
Tap and hold the Refresh button in the URL bar.
Tap Request Desktop Site.

The website will then reload as its desktop version
When the site resets, there is a blue square menu icon in the upper left corner. It must be clicked to reveal the side bar showing the boxes to be checked for sold, complete, etc.

If the desktop site reverts to the eBay app:

If you have an Android device, then using the device manager, under Settings: Apps: eBay: Open by default -- there is a setting called "Open supported links" holding that down gives three choices: "Open in this app" "Ask every time" and "Don't open in this app". Choose "Don't open in this app". Changing that setting prevented browser links from opening up in the app automatically for me.

If you have a Chromebook, open Chromebook Settings, scroll down to Google Play Store and select it. Select "Manage Android Preferences". From there the above instructions should work -- go to Apps: eBay: Open by default: Open supported links: "Don't open in this app". Then back out of the settings and you should be all set.

If you have an iOS device, try holding down the link -- you should see some options about how the link is opened that should be remembered for the next time you open such a link.