01-10-2024 02:53 PM
UPS is denying my damage claim based on I have not submitted a final bid form. This was a fixed price sale so I don't have that form. I see that other sellers are having the same problem. Can anyone help me straighten UPS out.
02-05-2024 06:40 AM
Did you ever get this figured out? I am having the same exact problem. My item was also a Buy It Now. I have uploaded every receipt possible and they have rejected them all. I did try calling UPS but I got someone who was not helpful at all.
02-05-2024 06:47 AM
Yes, I even have my refund now. You just need to get to the right department. UPS has a department for eBay claims. That number is 888 611 3856. The generic UPS claims number is 1-800-430-2055. You can call either number but once I got to the eBay UPS claim number, the rep handled my claim immediately and I had my refund within 2 weeks. Good luck. Write this number down and put it in a safe place. You may need it again.
02-05-2024 10:28 AM
You need to upload a screenshot of the eBay Order Details page @psych1000 .