UPS and eBay not linking up

[calntom]

I am having an issue with my UPS shipping. I have tried to fix it myself, called ebay CS and UPS CS with no fix yet.

As you can see from the screen shot, it says "your ebay authorization has expired"

I can log into UPS through my UPS account.  It does not pull over the orders from ebay and it has been charging me exorbitant fees as compared to what I was being charged when I manually enter the shipping information.

Any ideas on who I should call again or how to fix this?

[calntom · Accepted solution]

I got back on the phone with UPS internet suuport and ended up clearing cookies and cache within my browser and was able to reconnect UPS and ebay.