Shipping

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Ebay shipping problems!

Why does my listed item say calculated shipping when shipping is free and the box is checked free shipping? Grrr..

eBay send tracking tells me that “delivery was attempted”

Hi!i was tracking my item that’s coming from the USA and getting delivered to me in New Zealand. I looked today and it said “Delivery Attempted - No Access to Delivery Location” but it hasn’t even left the USA yet...any help is much appreciated

I brought a Fortnite Account and expected to be messaged for it, but the item was removed.

This message went like this: Hello md6418,We're writing to let you know that we've removed an item you recently won:312470086615 - Random Fortnite Account With 10-50 Skins GuaranteedSince you've already paid for the item, you don't need to do anythin...

Is It Too Soon To File An Item Not Received Claim? Was Supposed To Receive My Item On The 13th

Hi everyone I ordered something from a Canadian seller on April 5th and it was shipped out on April 6th. Ebay said the Estimated Delivery Date was supposed to be April 13th and it is the 17th already so it is overdue. It was mailed out via Canada Mai...

Resolved! Cannot ship to Edmonton Canada today. Why is ebay allowing orders to go thru?

This is message I got when trying to print label today-Some international delivery services are no longer available due to COVID-19. It does quote me cost and prompts me to choose. However when I try to purchase then it does not process and state the...

Received Broken Item

Customer sent pictures that item was broken when received. Sent USPS through eBay with insurance. What is my next step as seller?

Trouble contacting ebay customer service for return damaged in transit due to poor packing by buyer

I've been waiting more than 2 days for help with an item which a buyer failed to pack safely for return mailing so it arrived back to me damaged. Since phone support is down I tried the email support option (I even tried messaging on facebook) but it...

Error creating label: Sorry, something went wrong and we could not work out the reason.

Having issues purchasing shipping label. This is what I get. Any help would be appreciated. Thanks "Error creating label: Sorry, something went wrong and we could not work out the reason. Please try again later."

Bought an item, have not received it, cant cancel, seller not responding

Hello, I bought a game that was on preorder in January. Ive bought items on preorder on ebay before and never had any issues. The game already came out 10 days ago and people are supposed to have received their preorders. I contacted the seller about...

How as a Seller can I properly calculating the shipping cost of an item

I am relatively new to mass selling on Ebay, and have been reading about how to properly calculate shipping as a Seller and the problems encountered when you provide inaccurate dimensions and weight of a package when listing an item and when the actu...

HELP ! USPS lost item in transit. EBAY returned money to buyer from MY PAYPAL> no Seller Protection?

Sold books. Mailed books. Tracking shows they made it to Iowa. Stuck in USPS facilty. Must be lost. Buyer of course wants to cancel order. Opens "item not received" case. I immediately provide tracking number and quick statement. Hear npthing until y...

Resolved! How to report Ebay International program shipping problem?

One order I shipped to Australia using Ebay shipping. The tracking number does not register on USPS formal site. It has insurance on it. How do I make claim when their is an issue on it. I think I might be running into one. I have searched ebay but f...

Returns

I bought an item . eBay charged the money, but the seller had an issue and couldn’t ship the item. I spoke with seller and got that sorted out, now how do I get my money back from eBay? They keep telling me to return item but I don’t have it

Getting very scared. I'm a new seller please help me out any help would be greatly appreciated!

Hi, I am a new seller on ebay and recently sold my first few items. I listed 3 webcams and I sold them as a pre orders, I messed up and put the handling time too short, so when the items arrived to me, the shipping was already over due by a day when ...

Postal Clerk complaining about how bad USPS is doing ...

Not sure if anyone else gets an ear full of how badly USPS is doing when they go to the Post Office? Sadly one clerk we have seems to go on and on about it whenever they get the chance. The shocker this week, and I am not sure if its true, is they sa...