Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Is the Postal Service still shipping from China below cost?

Hi, I remember reading last year that the UN was requiring the US Postal Service to ship items from China way below the actual cost to ship them, which gave Chinese sellers an unfair advantage over US sellers. Plus to cover the loss, the USPS had to ...

USPS holding international orders due to coronaviris.

The USPS is holding my international orders due to coronaviris. My local post master told me this 2 weeks ago when an order failed to reach the buyer in Ireland. Anyone else having this issue and are you considering removing international sales until...

where is my refund

so I bought a swimming pool.... it leaked.... seller wasn't replying so opened up a case which I won so I had to send it back to the seller and ebay said I'd get a refund once it had been delivered. since then seller has contacted me saying they don'...

Old AOL and Alta Vista cd's

I have some old AOL and Alta Vista cd's (no cases just the cd's) and I am wanting to know if I can ship them using USPS Media Mail ? I've tried searching the q&a here but haven't found any clear yes or no answers.So is it a yes or a no?Thanks in advn...

Buyer claims item faulty

Sold item over a month ago, tracking shows item delivered at the time & no contact from buyer until today I have had a return request saying item was faulty. At the time they asked me to write a number on outer packaging because they were buying mult...

Inconsistent shipping rates.

I purchased two items from a seller. The first said combined shipping was $5.50 USD which I did not notice as I was planning to buy just one item. The second item said that combined shipping is $6.50 CDN which is less than $5.50 USD. When I received ...

Can not ask eBay to step in on case

I opened up a case to return an item as the seller only shipped half my order an refuses to ship the other half unless I pay for shipping. The case h as been open for over 3 days now and the option to ask eBay to step in is now active. When I click o...

Shipping Partner Sellers

To Who or Whom,, do you complain or report,, these fraudulent sellers that describe themselves at ""US based sellers"", that are definitely not.They use a so called "shipping partner" to pedal their goods and have access to USPS shipping and tracking...

Buyer asking RETURN

Hello everyone,I did sold an PC parts( Motherboard) and buyer asking refund. The reason is M.2 bracket is missing. If you don't know M.2 bracket is a metal piece that you can attach to motherboard. When I did post the item, It has not been included n...

How Much to Ship 12x15 Polymailer?

Hi. How much does it cost to ship a 12X15 polymailer and what are the USPS shipping options? The package will be less than 1/3" inch thick, have no bubble wrap, weigh less than 13 ounces.

Within Ebay, can you find the weight, shipping class and charges for a shipment you sent?

When I buy shipping labels in Ebay, I know that I can go to PayPal and find the cost of the shipping. Can you find the cost in Ebay itself? Can you find the weight of the package and shipping class used in Ebay itself? Or PayPal?

Question about Shipping via Fed Ex

Hi I have always lived where opped the package off and haven't done a shipment outside of USPS in many years. I just printed out a label for Fed Ex for a lady who ordered 3x as many supplements as I expected. So instead of using Priority, I am using ...

30-day returns now for buyers? Realy?

Had a return request today. No big deal, but eBay gave the buyer 30 days to return. That's absolutely ridiculous. Even during these covid days!

2 buyers with same name in same area but different address

I have never had this happen before and its kind of fishy? Is it safe to ship?

Return Request for No returns Listing

This is a strange problem, I am unsure what to do. A buyer purchased an item that was very clearly described and photographed with "no Returns" listing. He messaged me wanting to return the item for being "gold tone"-clearly described and "tapered" c...