01-16-2023 10:55 AM
Just wanted to reach out and let the team ebay shipping UI design team thanks for the recent improvements!
1. moving the "what to do next " links up to the middle of the page is a huge improvement from when they were recently moved to the bottom resulting in unwanted scrolling on a desktop
2. HUGE improvement- now the information on the right side is just there without having to click "see more" !! I love it- we need to reference this every time we ship to see what the buyer selected and paid for-
Its been a long 2 years since the movement to "mobilize" the platform. The mobile design User Interface is at odds with a traditional desktop experience and has caused much unnecessary friction. Ebay must be finally recognizing that desktop users want a desktop experience with LOTS of information using all of our available screen space- that is efficient.
Thanks for these two recent fixes- it helps us allot out here!
01-16-2023 11:41 AM
Yes, I thanked them directly, after sending in about 5 'tell us what you think' on the page telling them to move the 'Back to Orders' back to the top, upper right where it used to be.
To my shock, within a couple of days, they did it! I have no idea if it was my complaints, many complaints or sheer luck, but all that scrolling was driving me insane!!!
This is not the first time I've had luck with getting things changed or getting a contact from the 'Tell us what you think' link. They seem to go directly to the developers & I've been contacted or had things changed about 4 times, from doing this.
01-16-2023 08:43 PM
Yes, I am glad they are listening to our feedback. The last could years have been especially hard with all the push to change the website over to a mobile app. I think the realization that the core sellers at eBay prefer a desktop based experience is sinking in..... Thanks again for starting to design with that in mind.