09-09-2024 09:33 AM
Over the last few days I have had a rash of delayed shipments. Items going unscanned for 9 days or more. Customers are **bleep** and I don't blame them.
09-09-2024 09:52 AM - edited 09-09-2024 09:52 AM
I have one package right now, that is well over a week since I shipped it. It should have been delivered last week. But I have been in contact with the buyer and so far they are being patient and understanding.
You can't file for a missing package till at least 15 days have passed. By then, most buyers will already be a bit too upset to want to cooperate and you know a potential red donut will follow, even though it wasn't your fault.
I know Florida has issues at the moment, (where mine is being held up) but not much I can do.