Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Resolved! Buyer scam? Undeliverable address

My buyer gave a bad address: Address on file is "3201 E RD ST". No such thing in that town, but there is a "3201 E 3RD ST".So, honest mistake or some sort of INR scam?I only noticed after shipping (and WHY does ebay allow printing of a USPS label wit...

international shipping by EBay

Does it really make sense to now pay more for the shipping than for the item itself ? International shipping by eBay has kept on increasing and increasing over the years. Recently : 1 catalogue + 9 press photos for a total of US$ 75,00. Shipping : US...

Resolved! Shipping from a different location within the United States

How does shipping work when shipping a package from a different city? I can’t find anywhere in the eBay app or website to change the “ship from” zip code. Can I just use my zip code instead, and will they charge fees for that when I drop it off? For ...

How to stop ebay from filling in estimated shipping??

Haven't listed in a while. How do I Stop ebay from filling in estimated shipping weight and package size? I change it and it reverts to whatever it wants to. help please

how it works

Hi everyone! I would like to start selling items on eBay and I have a few questions about shipping. Is it common to offer free shipping, and how do I manage shipping costs as a new seller? Any tips on what works best for you would be greatly apprecia...

ebay international shipping

does ebay not make enough money that they stick there nose in the shipping scam to .

EBay Standard Envelope Puerto Rico

so just got package back from USPS was send to Puerto Rico by EBay Standard Envelope . I understand that all mail to Puerto Rico is now international mail. but EBay Standard Envelope does not do international mail. should i go to USPS site and ship t...

Authenticity Guarantee

I sold a clothing item that is going to the authenticity hub in NJ, however it arrived in Moonachie today and they tried to deliver it to Woodridge NJ and the business was closed? I'm used to shoes just arriving at the hub in Moonachie. Does anyone k...

eBay's Global Shipping Program

I was recently approved for eBay's Global Shipping Program. I reviewed the program and then I reviewed my listed items (as a seller and then as a buyer) to see if international or global shipping was updated and included with my initial shipping busi...

Offer from international buyer but I don't offer International shipping

I have chosen to have US-only listings at this time. So I was puzzled to receive an offer from someone with an international address. I rejected their offer and added a note that I don't ship internationally. They responded that "All sellers ship to ...

Can i move an order track from one account to another

so my original ebay account got locked since i came back to my orginal country and support told me to just create a new acount and i did but i still wanna track my purchaseand also why is my old phone number still locked to my old account even thou t...

Resolved! Ready for buyer to pick up at USPS

This one still shows as "Shipped" rather than "Delivered".Is there a delivered scan initiated when the buyer picks it up or is this the end of the line for shipments to PR or another USPS location here on the mainland? Is "Ready for buyer to pick up ...

I was charged $1200 by UPS for shipping underpayment issue

I NEED SOME ADVICEI sold a karastan rug (12x8.8) and 82lbs and shipped to Kansas from California it cost me $167 the buyer received the package no issue. then I'm hit with a $1200 shipping label for underpayment from UPS . so I call eBay and they lea...

FedEx does not and will not deliver to my address

FedEx will not deliver to my address. So I have to make sure every order goes through UPS or USPS. But some still get sent through FedEx. Amazon will always deliver to my address, but I greatly prefer to use eBay as the quality of sellers is far grea...

After 26 years of selling on eBay, this is a first. Now what?

Due to the nature of what I sell, I frequently have elderly buyers, many of whom are "technically challenged" or are unfamiliar with what proper eBay procedures are. I think this may be one of those buyers. Today, out of the blue, I received a letter...