01-20-2022 08:29 AM
I ordered a number of packages from China over the holidays, and I assumed that they would take a month or two. eBay tracking shows that the packages made it through customs without a hitch and arrived ahead of schedule.
Basically, I ordered one of the packages on December 16 and the scheduled delivery was January 18; however, the tracking says that the package made it to my local post office and delivered to my apartment on January 2. When I checked my apartments mail system, they had no records of the package being dropped off even after scouring their database and storage room twice.
I’ve elected to wait a little after the expected date before taking any action, but I have some questions while I do so:
-How long is too long to wait for this package? I know I have 30 days after the scheduled delivery date to raise a claim, but I am afraid of “running out of time,” and that raises other questions for me.
-Can I track the item, even though USPS won’t take my speedPak tracking number?
-Is there a common practice that would cause these early scans? What’s the time scale I should expect if the tracking is unreliable?
-Who should I go to for accountability? The seller I purchased from appears to be reputable, but idk who to go to for info on my package.
-If I worse comes to worse and I raise a “item not received” claim, how do I ensure that the false delivery tracking isn’t used against me despite the fact I have not received the package?
I have ordered packages from China before, but I’ve never had this issue before. I’m trying to be patient, but the tracking is confusing me.
01-20-2022 08:40 AM
If tracking on the order details shows delivery to you buyer protection will not get involved.Your issue is with the Usps if they did the final leg up to delivery