I've had similar experiences. When requested, USPS spends 3 days "tracking" your package then closes the case regardless of its disposition. I was told by my local USPS office which has excellent customer care, that the item
"apparently arrived unreasonably quickly in the US from China."
"The bulk outer package was scanned by customs, but the inner package has not been scanned in the US."
"The bulk package was received by UPS (Not USPS) in Smyrna TN which has been the source of many lost packages. I have several cases on my desk that have gone through Smyrna." Note this is a small rural post office outside Memphis. Several cases of any kind are unusual at this branch.
"The package information was received by USPS, but the package itself has so far not arrived from UPS."
Did it get diverted to a place like this? https://www.msn.com/en-us/money/realestate/neighbors-in-tennessee-city-worry-as-amazon-packages-pile...
It seems likely that a scam is in the works here.
Hypothetically. If a legit Chinese company regularly shipping packages to US in bulk were to include a few extra empty envelopes in each shipment, then as soon as a new order was placed, they could claim that the package is on its way and send the tracking information for the in transit empty envelope. When the outer container is received, it is assumed that all the inner packages are received. This all happens fairly quickly, but since we are expecting long waits from China, we are not able to report it as late to Ebay until long after the trail has grown cold. I noticed that my tracking history and the posted share origin city in China (not unusual) and BENSENVILLE, IL which is quite out of the way for a Chinese package destined for Memphis, a major shipping hub in its own right. The shipper gets to claim that the US carrier lost its package and possibly collect an insurance claim. The customer gets a replacement item or refund as they normally would. In case of a replacement, the customer still pays for the item.
Bottom line, 1 or more individual orders in a bulk shipment result in the 'sender' either getting paid twice for something it eventually sends once, or they get reimbursed for shipping loss of an item which they never actually incurred. Hypothetically.
I didn't receive my item (2)
Your item may still be on its way
The estimated delivery date for this item is January 10, 2022
What happens if you don't receive the item soon?
If you don't receive the item by the delivery date, just request a refund or more information from the seller. We're here to help if you and the seller can't resolve the problem.
Here's the tracking information we have on the itemIt's on the way.
Tracking summary
ShippedStep 1 - Completed - Shipped Mon, Dec 13Mon, Dec 13
In transitStep 2 - In Progress - In transit
Out for deliveryStep 3 - Upcoming - Out for delivery
Estimated deliveryStep 4 - Upcoming - Estimated delivery Mon, Jan 10Mon, Jan 10
Tracking details
SpeedPAK tracking #Redacted. Available to investigators on request.
Departed from Regional Distribution Center
SMYRNA, TN 37167
Package transferred to post office
MEMPHIS, TN 38101
Arrived at Regional Distribution Center
BENSENVILLE, IL 60106
Import Customs Clearance Completed
Arrived at Destination Hub
Departed from Origin Country
Export Customs Declaration Completed
Departed from Regional Distribution Center
Arrived at Regional Distribution Center
DONGGUAN, GUANGDONG
Package Received (Customer Service Email: CS@orangeconnex.com)
GUANGZHOU, GUANGDONG
