This is something I was not in any way prepared for:
Today I sold two separate items (two separate listings) to the same guy. Got two separate notices of sales. Went to print shipping labels, and I see that eBay considers this a single "order," and only one shipping label was available. I also noticed that the weight shown was the weight of the two items combined, but the package dimension shown corresponds with only one of my two boxes, and the other box does not seem to factor in.
These are large items. I don't even have a box which could hold both items. Most people would not.
Although I was thoroughly confused, I decided to print the one label on offer, figuring maybe then I'd be prompted to buy a second one. There was not second one available. Now, the one I did buy was for an amount that was right (with eBay's discount) for one box, not two.
I have no idea what's going on, and what I'm supposed to do.
And here's the kicker: I then found out that to a different single buyer I sold three different items today also. And again, there is only one mailing label on offer. The weight shown represents the total of the three boxes; but the package dimensions correspond only with my single largest box. ??????
(In order for the potential buyers to be able to see the shipping costs, my wife and packaged, measured and weighed each item before listing them. I thought that's what I needed to do.)
Can anyone explain to me what's going on, and what I should do next? Have I wasted the $25 I've paid eBay for that one label?
It seems that I'll now have to just take the five boxes to UPS and pay them what they want. Meaning I won't get any eBay shipping discounts.
Never until today have I sold multiple items to a single person on the same day. And today it happened twice!
