Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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tracking

i shipped an item yesterday, and entered the tracking number as always..i am still getting the message that i need to ship the item...i have re-entered the tracking number.. i still get the message that i need to ship... what do i do?

User avatar by Rising Star
  • 180 Views
  • 0 replies
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Stuck "in transit"

I bought an item several months ago but later changed my mind and returned because of high customs charges. The package has been stuck "in transit" for many months so i contacted the shipper for raising the investigation starting from Mexico with UPS...

Media Mail removal a Glitch?

Is this a glitch or have they removed Media Mail. We are book sellers and offer free shipping with Media Mail. We can't ship MM labels and can't choose it when listing. I know we could use PayPal or Pirate Ship but then we are paying out of pocket un...

Media Mail not available in Books

I am predominantly a book and music dealer and shipped a number of items media mail this morning. Just got another sale before USPS picks up and I went to print the shipping label. Item is fiction paperbacks that was listed in books. Media mail was o...

User avatar by Adventurer
  • 629 Views
  • 9 replies
  • 0 helpful

Resolved! Help with specific Item Not Received Case

Hi all, I am looking for a little help here, I sold a card April 1st and sent it out April 2nd, I sent it via standard envelope shipping with tracking (ESUS eBay tracking). The buyer opened an Item Not Received (INR) case yesterday May 17th saying th...

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E bay new standard shipping option

Hello, I started using the new e bay standard envelope shipping option. I have a customer who hasn't received his order. E bay says I have protection of up to 50.00 on orders. The tracking shows item DID arrive, but he doesn't have it. The total valu...

Resolved! Buyer selected Parcel Select, but it's not an option when I buy the label?

I've setup my shipping rule for this sale to include USPS Parcel Select. The buyer selected that as his preferred shipping option (I am providing free shipping), but when I go to buy a label, it's not in the list of available shipping options. Why is...

User avatar by Rising Star
  • 626 Views
  • 5 replies
  • 0 helpful

New Packing Slips Not Printing

Anyone else having an issue with the new packing slips not printing. I get an error ""Unable to load due to system error.Please close the page and try again"

User avatar by Thrill-Seeker
  • 420 Views
  • 5 replies
  • 2 helpful
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