Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Overcharge fees for shipping

I sold a bumper in April for $200 after fees and shipping I made about $125 shipping was almost $50 but I got an email over a month later since this sell that eBay/ups is charging me $1200 for shipping of the item I filed a claim and it’s been almost...

orders page not updating items as delivered

Since May 3rd my orders are not showing as delivered even though tracking on ebay shows delivered and buyers have left feedback. I have tried all the regular fixes refreshing page, signing out and nothing works. Is anyone else having this problem?

seller changing shipping conditions

seller wants to change the shipping of a pair of shoes from envelop to box. shouldn't the seller have made that choice when posting the item? now wants extra money to ship in box. when i tried to reply to their message an error came up saying the mes...

Ebay closed my case.

Ebay closed my case. But I haven't received my order yet. Seller asked me for waiting. And I forced to wait 15 days by them. But when ebay closed my case. They don't even answer my questions. And seller didn't give me international tracking number. I...

Resolved! Is there any way to get less expensive shipping rates - lower than the ebay shipping discount?

I see someone selling items like what I have for $25 and free shipping. The same item would cost me $15 to ship if I sold it.....therefore really cutting into my profit. Just wondering if I am missing anything.

Calculated Shipping Fees

Hi:) I have a question, I had a chair listed for local pick up only. A buyer wanted it shipped, so we packed it and took weight and dimensions and got the eBay rate for UPS. I revised the listing to show shipping available, and chose UPS, with eBay r...

Received Fedex supplemental 875$ fees back from Credit Card chargeback, now Ebay wants to charge?

I sold an oled 65 inch tv 6 months ago and punched in the dimensions 63x40x7 in and was quoted 300$ with fedex home delivery. I was happy with the sale until i received the invoice. Weight of tv is 70 lb as per lg website. https://www.lg.com/us/tvs/l...

Resolved! ebay delivery query

i am buying a laptop on ebay so i live in india some laptops are quoted at 560 dollars with free international shipping to india(ebay standard international delivery ) so is the delivery fulfilled by ebay or the seller cause i doubt this laptop thing...

Resolved! "Late shipments" <----- This has gotten to be ridiculous

I have not shipped *anything* late. Tracking uploaded on time; things either picked up or dropped off at the PO on the same day. Every single time. I am very careful about this. Yet I am getting dinged for 'late shipments'. This metric is absolute ju...

Item paid, but seller has not marked as paid, so I cannot request a return.

I purchased a vehicle on eBay motors, and it arrived with significant undisclosed issues, including some that make it impossible to pass a safety inspection and actually use the car. I would like to open a dispute, but it does not seem possible becau...

Decal category needs tracked envelopes

Decal category needs tracked envelopes, that is all.

email shipping label

Does anybody know what happened to the " email shipping label feature" ? When I buy a shipping label from ebay i used to get the email shipping label option and now its not there anymore.All i get is download label and print label.thanks in advance

Can't purchase shipping labels through eBay

Every time I try to purchase USPS labels on eBay it always says, "pending call was canceled". I have no idea what this means. I've been trying to ship it first class, or Priority, but nothing is working.

Seller sets USPS Shipping cost and the exact amount shows up after sending

This has happened about 3 times recently. Example: I posted the item and left the shipping estimate to EBay . They set the price at $5. When the item sells they pay the item price plus $5. I don’t print out a label from EBAY. It was just confusing. I...

Resolved! Filing insurance claim with UPS

Buyer is returning item because it was damaged in shipping. He is returning item to me and I will tell eBay to refund him fully. How do I put in insurance claim to UPS. I insured it for full amt. of $195, which included shipping cost and is the total...