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Forum Posts
Buyer filing claim and demanding more money than he paid??
I just recently sold a new in box Smart Water refrigerator water filter. The buyer just filed a "damaged item" return request. He says the item is used, dirty and disgusting--it should have been opened as a SNAD claim?? He wants a full refund NOW as ...
Not functioning refund EBay procedure
Post from EBay...Hi citypooh,pzf2011 let us know that they can't buy a return shipping label for you to use for Finger Fingertip Blood Oxygen Meter SPO2 OLED Pulse Heart Rate Monitor Oximeter.The seller is still responsible for return shipping costs,...
Suggestions for shipping a designer bag that does not fit into USPS flate rate box
I sold a purse that is larger than any of the flat rate boxes. What is my next best option for shipping? I read somewhere the USP ground and Fedex will always be cheaper than USPS is I have to pay by the weight. Is this true?
Fraud
I purchased the Kaspersky program from eBay.But the item number was deleted and I can not contact the seller.Did I get cheated?
What is a post office DPO?
Just got a message from a buyer that their package has not arried yet. I checked the tracking number and the post office web site (but now eBay) says: "The package is delayed and will not be delivered by the expected delivery date. An updated deliver...
Returning broken item
So I get a frame, its broken, tell the seller and send picture. They send label for return, I drop off at UPS and they issue tracking and ebay has this number. Now ebay denied my refund because seller did not recieve item ? Well UPS had it, I did wha...
Money back policy abuse , and nothing to do it is very sad...
How are you all. this is a a common subject that never gets old , you ship the item can track it , and buyer claims that did not got it , open a request and ebay always give that person the decision even with the proof on seller side , really sad ......
Printing shipping labels
Can shipping labels be printed on colored paper rather than white paper? I have a ream of pale blue paper I need to use up and was thinking of using it for printing my shipping labels.
What is wrong with SMARTPOST!
Every package sent to me from an eBay vendor via smartpost for the last three months has gotten lost. Every one of them - and the situation is always the same. Ebay tracking and fedex online tracking says the packages have been delivered to my front ...
Negative feedback
Can I report a buyer if the buyer threatens to leave negitive feedback because watch does not fit, even though the listing clearly showed the maximum size wrist the watch would fit.
shipping
My question is : I received two notifications from EBAY, my question is : how i know if the customer paid for the goods , WHEN I NEED TO SHIP OUT the goods..???? thanks
Remorse Return Without Request Circumventing Restocking Fee
I'm dealing with a buyer that's trying to circumvent the returns system (high-value item remorse return with restocking fee). Buyer messaged early this morning to inform me that they loved it, but didn't fit and needed to return. I said "no problem, ...
What to do when buyer has special demands on shipping?
I ran into an interesting situation yesterday. I put a brand new HP toner cartridge up for sale. It's in the original HP packaging, which as some of you may know, is a pretty sturdy cardboard box -- suitable for shipping. (HP even instructs people to...
Tired of Buyer Return Because She Did Not Like the Dress Despite Photos and Details
Listing detailsI listed a JCrew dress with 6 photos: 3 from actual dress that I had in my closet and 3 from stock photos with models. I also listed waist size, dress length, and chest (armpit to armpit) size and other details. The buyer open a return...
USPS Shipping label Shows It was Created in Wrong City until we scan it at post office
We sell an item and buy the USPS label through ebay.We then get a tracking number.If a customer clicks the tracking number before the item has been dropped off at the post office and scanned often they will get a city/state that isn't ours. For examp...
