Shipping to Germany

[chethor32]

Hi.  Someone from Germany bought an item for auction in which I offered free shipping.  My page says I deliver to the U.S.  and I did sign up for global shipping.  When looking for shipping prices for Germany I would be paying twice the price of the item.  

Am I doing something wrong.  Is there a cheaper avenue.   Haven’t had anyone else from outside of the country purchase any items so am unfamiliar.  I really would appreciate any help advice you can give.  This person is waiting for an invoice from me.

[wastingtime101]

Assuming this is the jewelry set @chethor32, you received extensive advice on your other thread:

https://community.ebay.com/t5/Selling/Someone-from-Germany-bid/td-p/33671771

That listing did not include any international shipping options so you can either:

- Advise the buyer you don't ship direct to Germany and suggest either cancelling the order or suggest buyer uses a US-based freight forwarder. See which option the buyer chooses.

- Look into rates shipping direct and choose a service that offers door-to-door tracking. Present the buyer with the rate and ask if they want you to send the invoice or if they prefer to cancel the order.

[chethor32]

Hi

you are correct.  I apologize.  I thought I had posted in the wrong area and reposted.