09-15-2020 11:34 AM
just yesterday i was switched to Managed Payments, today i go to print a shipping label and system willl not let me use paypal.
i input my information for my paypal card, and it comes back with an error card does not exist?
09-15-2020 11:37 AM
Do you have your PayPal card in your wallet and is it selected as your primary payment method for purchases?
09-15-2020 11:46 AM
yes, i do
09-15-2020 11:50 AM - edited 09-15-2020 11:54 AM
Then you shouldn't have to put your information in to purchase a label. You may need to call PayPal about your card.
Afterthought... is your PayPal balance zero dollars now? MP will want to pull PayPal funds until they're gone.
09-15-2020 04:42 PM
no,
my paypal does have a positive balance
09-16-2020 01:12 PM
Sellers in MP can have the shipping label cost paid via Paypal, or from pending payouts. Try selecting pending payouts instead of using Paypal.