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Shipping issue

just yesterday i was switched to Managed Payments, today i go to print a shipping label and system  willl not let me use paypal.

i input my information for my paypal card, and it comes back with an error card does not exist?

 

Message 1 of 6
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5 REPLIES 5

Shipping issue

Do you have your PayPal card in your wallet and is it selected as your primary payment method for purchases?

Message 2 of 6
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Shipping issue

yes, i do

 

Message 3 of 6
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Shipping issue

Then you shouldn't have to put your information in to purchase a label. You may need to call PayPal about your card.

 

Afterthought... is your PayPal balance zero dollars now? MP will want to pull PayPal funds until they're gone.

Message 4 of 6
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Shipping issue

no,

my paypal does have a positive balance

Message 5 of 6
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Shipping issue

Sellers in MP can have the shipping label cost paid via Paypal, or from pending payouts.  Try selecting pending payouts instead of using Paypal.

disneyshopper
Volunteer Community Member

Message 6 of 6
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