12-28-2023 04:27 PM
I am shipping 1 tire and the shipping cost is way off. I already bought the first label. It doesn't ship till tomorrow. How can I go in and change the dimensions so the shipping costs reflect that?
PLEASE HELP
12-28-2023 04:31 PM - edited 12-28-2023 04:33 PM
Find the Order (Seller Hub/Orders/Paid and shipped) and use the drop-down menu to the left to 'Purchase another label'... enter the correct dimensions, weight, etc., and Purchase label.
Then go to your Labels page (Selling Hub/Orders/Shipping labels) and use the drop-down to 'Void label'. Afterthought... if it's USPS, they take about 3 weeks until you'll see the refund for the voided label.