06-25-2021 12:38 PM
I had a sale for my item, tickets. I sold 6 tickets but when the buyer was completing the tranaction she was charged per ticket. How can I fix this ?
06-25-2021 01:07 PM
I THINK you can go back to the original listing and send a second invoice, which you should be able to edit.
06-25-2021 01:09 PM - edited 06-25-2021 01:10 PM
@doloo
Sounds like the buyer already paid. If this is the case refund her the cost to ship 5 tickets as a partial refund.
In the future make sure your shipping preferences in the listing are correct.
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