02-09-2024 11:42 AM
When was the last time eBay updated the shipping rates? Postal service and both UPS and FedEX had updates in January to reflect the new year, however we are barely getting enough shipping when eBay calculates freight. If its a service that is offered, the rates they give to ship something should be update as well.
02-09-2024 11:46 AM
USPS rates have been updated, both in the shipping calculator in listings and also for labels. Do yo have a specific example where they allegedly did not?
02-12-2024 12:52 PM
Ok thanks for checking - eBay #15001 was given $20.23 to ship ground service to Kentucky. It cost us over $30.97 FedEx Ground and UPS Ground would have been higher yet. Not sure how it keeps getting figured at $20.23 when we've adjusted weight and box size accordingly.
02-12-2024 02:06 PM
Is 15001 a record number? What we need to assist is the eBay item number @winnebagoparts or the listing title.
02-12-2024 02:09 PM
Item ID: 266133021337
SUNVISOR - UNIVERSAL RH/LH SMOKE WINNEBAGO MOTORHOME CAMPER
Thank you
Sheila
02-12-2024 02:10 PM
@winnebagoparts wrote:Ok thanks for checking - eBay #15001 was given $20.23 to ship ground service to Kentucky. It cost us over $30.97 FedEx Ground and UPS Ground would have been higher yet. Not sure how it keeps getting figured at $20.23 when we've adjusted weight and box size accordingly.
I entered a Kentucky zip code and found this listing 266133021337 advertises a $20.23 ship cost with UPS Ground or $21.94 with FedEx Ground.
What dimensions and weight did you enter on the listing? If you're not sure, go to the listing and select "sell similar" to see the original weight dimensions then delete the draft when you're done.
What were the actual dimensions and weight when you purchased a shipping label?