08-08-2021 10:40 AM
When trying to print the label, I get a message in red letters saying "Something went wrong and we are not able to generate the label". The package is going to an address here in our state. Has anyone else had this message when trying to print a label? I've been printing labels for quote a while and never ran into this type of problem. Thanks for any info if anyone else has run into this type of situation.
08-08-2021 11:18 AM
I have. Usually, I clear cookies, restart computer or phone then try again and it works. Once it would not work all day then the next morning it worked. I guess it's a glitch. Probably not an issue with address but you could verify address on USPS.com to make sure.
You could buy label on Paypal or some other shipping vendor if it's still not working.
08-08-2021 11:31 AM
Thank you, I'll try some of your suggestions, vicki
08-08-2021 02:53 PM
I wonder if this particular glitch isn't tied in with all the reports from buyers saying that they can't pay because the seller doesn't ship to their location? I've seen postings saying that a buyer in NJ wasn't able to pay because seller in NY doesn't ship there, along with several other (domestic U.S.) locations that both seller and buyer are located in.