01-07-2021 05:57 PM
Shipped package with no movement for 2 weeks. How do I file an insurance claim?
I saw that USPS Priority labels purchased via eBay include $50 or $100 worth of insurance.
Can I file it through eBay?
Any tips or tricks?
I Googled it but any links with relevant information were outdated.
01-07-2021 06:02 PM - edited 01-07-2021 06:03 PM
eBay has nothing to do with it.
USPS dot com
Hover on "help" over on the right side
Click on "filing a claim"
01-07-2021 06:04 PM
@soby51 Two weeks, is that all? First file a Missing package claim with USPS ... if you try an insurance claim right now with MANY packages sitting that long or longer I think you will be wasting your time. We've filed a couple missing package claims and they have eventually been delivered.
What was the sale price on the item you want to file the insurance claim on?
01-07-2021 07:43 PM
I currently have 18 packages that were sent between Dec 9th to the 16th that still have not been delivered. I filed a missing mail on all of them and the ones that haven’t moved for over 2 weeks a lost package NONE have been paid out because they are that back up. They are still trying to find packages which are sitting somewhere so if they pay out a claim I can imagine it will be a couple of weeks before they do. At this point I will be out over $1500 for the 18 packages if the customers force the item not received option.
01-07-2021 07:46 PM
@soby51 wrote:Shipped package with no movement for 2 weeks. How do I file an insurance claim?
I saw that USPS Priority labels purchased via eBay include $50 or $100 worth of insurance.
Can I file it through eBay?
Any tips or tricks?
I Googled it but any links with relevant information were outdated.
USPS doesn't consider a package as lost for over a full month so two weeks will not get you anywhere. All shipments are currently delayed. Just be patient and your package will show up. Best of luck to you....
01-08-2021 10:47 AM
It's way too soon. It cant be done. Plus the package will get delivered in about a week. It was about 3-4 weeks delivery for priority mail but seems to be about 2-3 now. In general, not a hard and fast rule.