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Shipment Addresses

Recently an outrageous seller demanded that I provide a residential address for shipment of an item I won rather than my PO box address. What Ebay policy permits sellers to demand a residential address as opposed to just any street address? What makes a PO box address ( even the IRS use my PO box address) unacceptable?  UPS and Fed-Ex both have programs now in partnership with the USPS for delivery to PO boxes. They are legal US addresses. There was no mention of this in the listing for sale. Suppose I was buying the item for use in my business. Does this mean I can't ship to my business address? His position was amazingly supported by Ebay. It would seem to cancel all transactions with businesses using their business address.

Message 1 of 32
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31 REPLIES 31

Re: Shipment Addresses

Actually if a seller doesn't want to ship to a P.O. Box they can exclude them in their shipping locations.  I do that for very heavy parcels where I might use Fedex or UPS.  I've had angry buyers because I excluded shipping to P.O. Boxes.  However,  the shipping charge was based on Fedex, not USPS and of course they didn't want to pay more either.

Message 16 of 32
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Re: Shipment Addresses

If the buyer has a P.O. Box listed for their address you cannot print a Fedex or UPS shipping label. 

Message 17 of 32
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Re: Shipment Addresses

Easy fix. Instead of using your P.O. Box address use the post office address with your box number on it. For instance P.O. Box 503 Anywhere,USA change it to   111 Main St #503 Anywhere USA. Thats what I do and that's what my post office told me to do.

Message 18 of 32
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Re: Shipment Addresses

Anonymous
Not applicable

Crazy many rural people only have PO boxes as there is NO mail delivery.

 

Message 19 of 32
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Re: Shipment Addresses


@Anonymous wrote:

Crazy many rural people only have PO boxes as there is NO mail delivery.


I've heard this before, but I thought the Postal Service's universal service obligation (USO) included a requirement to provide mail services to everyone, regardless of where they live?

 

I've lived in some crazy rural places, including a 600-acre farm in KY, but as long as you provide a mailbox located in a safe and accessible area, the post office will deliver mail to you.

Message 20 of 32
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Re: Shipment Addresses

 

a requirement to provide mail services to everyone,

 

 

 

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The "provided service" in some areas is a PO box>

Message 21 of 32
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Re: Shipment Addresses

No, they don't have to deliver to every residence.  Some small towns don't do delivery, they just give everybody a free "Group E" PO Box.   BTW, those aren't eligible for the "Street addressing" service.

Message 22 of 32
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Re: Shipment Addresses

They don't ship it until it's paid for, at which time it becomes my item

Message 23 of 32
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Re: Shipment Addresses

This guy looked up the street address of the PO I gave him and then demanded a residential address. I filed a dispute and Ebay agreed with him despite their shipping policy.

Message 24 of 32
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Re: Shipment Addresses

He doesn't ship until after it's paid for, at which time it becomes my item.

Message 25 of 32
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Re: Shipment Addresses

They don't  ship it until it's paid for. at which time it becomes my item.

 

No, that is incorrect. Ownership takes place upon delivery, as long as delivery is accepted and not rejected. That's  when it's officially your item.

 

 

 

 

 

 

 

 

Message 26 of 32
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Re: Shipment Addresses

But he didn't.

Message 27 of 32
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Re: Shipment Addresses

That's what I tried to do also, but the seller looked up the address for my town PO, saw it as the same address I gave, and refused to send it there. At which time he demanded a residential address.

Message 28 of 32
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Re: Shipment Addresses

No you're incorrect. Follow the money.

Message 29 of 32
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Re: Shipment Addresses

But BEFORE they list, the seller can exclude shipping to a PO box.  

Message 30 of 32
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