11-02-2018 04:18 AM
I added three items (cans of fudge) yesterday afternoon to my cart and requested a total. I requested a total because the items specify "Each additional item GBP 1.00".
When requesting a total I got the error message that the seller did not accept combined shipping. The items were now listed as bought but unpaid for. I immediately (within 5 minutes) sent the seller a message to explain what went wrong and has been waiting for a response. Now, almost 24h later, I got the message "Your order has been dispatched. Please Pay". It's an automated message, so no reponse from the seller of any kind.
The seller is not a big one, only about 60 transactions. But I don't know what to do at this point? Do I just not pick the items up when they arrive at my post office, so that they are automatically returned? I have sent a couple more messages to the seller today but it's been an hour and no reply. The seller is obviously awake as they just marked my items as dispatched.
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11-02-2018 06:13 AM
Well, things worked out. I got a panicked message from the seller apologizing and offering a discount equal to the added postage. Everything is well that ends well! I have to receive the items still, but have yet to have any transaction fail after 15 years here.
11-02-2018 04:37 AM
@greverod wrote:Now, almost 24h later, I got the message "Your order has been dispatched. Please Pay". It's an automated message, so no reponse from the seller of any kind.
I doubt the seller shipped your fudge off without you paying.
...and if they did, score.
Ebay isn't for everyone...as much as ebay wants it to be
11-02-2018 06:13 AM
Well, things worked out. I got a panicked message from the seller apologizing and offering a discount equal to the added postage. Everything is well that ends well! I have to receive the items still, but have yet to have any transaction fail after 15 years here.