Seller supposed to send me return label but sent tracking # instead

[6sfly]

I had to return something and at first the seller offered 40% refund which I did  not accept. The seller then accepted the return and was supposed to provide a label. The email I got said "print label" but there is no label to print -just a tracking number.  I have requested label to be sent again and same thing happens.  No message from buyer. What do I do with just a tracking number?

[mkaczorsee]

You can print the return label in the case in your resolution center. 

[6sfly]

Not so. Ebay resolution center just redirects me to the seller reply with tracking #. I cant get hold of ebay rep as there is just a recording. I think seller is hoping I can't send item back. I see from feedback that this is not the first time. Has a habit of offering small refunds without a return which most buyers won't accept.

[alseyf-73]

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@6sfly wrote:

The seller then accepted the return and was supposed to provide a label.

The email I got said "print label" but there is no label to print -just a tracking number.

What do I do with just a tracking number?

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Send a private message with your name, email, and zip code to eBay at Facebook  or Twitter and ask eBay to look at the bad return label.

[6sfly]

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@alseyf-73 wrote:

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@6sfly wrote:

The seller then accepted the return and was supposed to provide a label.

The email I got said "print label" but there is no label to print -just a tracking number.

What do I do with just a tracking number?

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Send a private message with your name, email, and zip code to eBay at Facebook  or Twitter and ask eBay to look at the bad return label.

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[6sfly]

Thanks for your help but do I have to join facebook or twitter in order to send private message?

[alseyf-73]

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@6sfly wrote:

Thanks for your help but do I have to join facebook or twitter in order to send private message?

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You're creating an account for the sole purpose of sending a private message to eBay @6sfly you're not making friends, adding your photo, or becoming social.

If you'd like, you'll use an assumed name, an assumed birthday, and a new email address to confirm registration -- it's that brief.

This is like borrowing a phone to call eBay -- it's not your name, birthday, and number on that phone -- but you'll be identifying yourself to eBay during that call.