So on Feb 12, I won an auction to the tune of $51.74. I paid promptly.
As of Feb 20, I get this message from the seller:
"We had a sudden death in the family the aunt that raised both my brother and I passed away suddenly we had to go out of state to make the arrangements and we haven t stopped crying soon as I can get back home I ll email you when I m able to send it out thank you for your help John"
So, I wait a bit longer, b/c I'm being a decent person.
On Feb 24, I get this message:
"The aunt that raised both my brother and I passed away suddenly we're out of state right now making the arrangements and settling her affairs as soon as we get back home I'll be able to send out your toy and e-mail you thank you for your help John"
Note that the seller has told me a few times that I'll be able to send out when he gets back. However, he had the item listed as "shipped" on the order details.
Today, Mar 8, I get this message:
"My brother and I are out of state right now trying to settle our late aunt's affairs I'm trying to get home later this week and when I'm able to send out I'll email you .this is been a trying time on my family thank you for your help in this situation John"
Still that same message, and I'm kinda over it at this point, to which I reply:
"Hi again.
The more and more I think about it, I'm going to ask for a refund at this time. You haven't even shipped the item, even though you've listed it as "shipped" on the order details. That is pretty poor form honestly. I'm sorry if you're having family concerns, but the right this to do is list yourself as "Seller is Away" or something like that.
Your auction lists this statement: "Will ship within 5 business days of receiving cleared payment- opens in a new window or tab. The seller has specified an extended handling time for this item."
You do realize in 4 days, it will have been a whole month since you've had my money for this item. Note too, as a seller if you cannot make necessary arrangements to ship out during this time, then you shouldn't be listing any items during this time. (You have 13 active items listed now. Imagine how those buyers would feel if you're unable to ship for over a month).
In the time you spent to reply to the other messages, you could have refunded me.
So, I want a refund now. Thanks for your time."
The item, per order details, list shipping time ranging through Mar 12...so 4 days out. But you [he] still hasn't shipped the item, pursuant to his emails to me.. and I'm curious to see why I should get it even then.. Note, too, that Mar 12 will be one entire month since the item ended and payment was made.
Thoughts anyone?? Thanks.
