Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Shipping Disaster

I recently purchased a Seeburg Wallbox 3W1 for $490 plus about $70 in shipping charges. The seller wrapped it with a little bubble wrap, one piece of 1/8 inch sheet of Styrofoam and a few packing peanuts at the bottom. It went from California to Flor...

Resolved! Shipping Question

Order tracking says “package held at post office at customer’s request” but I made no such request. What else could this mean?

Not happy with refund of item purchased

I bought an item that I thought would work for my use. It turns out that the item would not work. The seller offered to refund my money once I shipped the item back to them for inspection. The only refund that I got was the purchase price of the item...

shipping to canada during covid 19

We use the GSP program so I really haven't kept up with what is going on with int'l shipping due to covid 19. I have a buyer asking about it and I'm not sure what to tell him. I'm ASSUMING they're still shipping. But I thought I'd ask here. Is there ...

No tracking info

Should I be worried that my Item has no tracking info and delivery date is in 2 days. I bought this item in April 9 from this seller thinking that it would arrive crazy fast because the city in which the item is located was just 40 minutes away from ...

I purchased and paid for an item from a country that cannot ship internationally due to covid-19.

I saw that on ebay you have 30 days from the date of expected arrival to select item did not arrive. Does that mean that the item I paid for 30 says ago will soon become set in stone and I won’t be able to select item not received, hence the seller w...

Anybody else have packages just not moving?

I have about ten packages coming and going out that have all been stuck on acceptance for over a week now. I got a message from one buyer saying one package just randomly appeared even though the tracking never updated but the rest are just floating ...

Re: BUYER WINS FALSE CLAIM, REFUNDED WITHOUT RETURNING ITEM!

I have a buyer who purchased my preowned shoes in Canada, stated that the item was not matched with the description and asked for a full refund. I tried many times to ask the buyer to ship the item back, no response. When the return claim expired, eB...

Can I sell something for a penny to use Ebay's Fedex discount?

Person I know through a forum wants to buy a part from me and Fedex shipping through Ebay would be $10 cheaper than any other shipping. Can I list something like a paperclip for a penny which he would buy now, and then I could use Ebay's Fedex shippi...

Fedex Shipping Overcharge? What to do

Shipped a doll via Fedex. Estimated charge for shipping was $24.49. Package weighed about 3 1/2 lbs. and measured about 25 x 9 x 9. On invoice found that I was charged $40.49 to ship the package even though the shipping charge breakdown only added up...

Suspicious buyer for item

NEED A HELP ! today i recieved a message from ebay saying that they detect specious buyer !! few weeks back a sold few two book to that buyer but unable to ship the item due to COVID 19 issue in my country but i received the payment from buyer and i ...

Change in Global Shipping Program?

I have been a seller on eBay for several years and absolutely love the global shipping program. I have sent all kinds of items all over the world. That said, has there been some kind of change recently to what the buyer sees at the beginning stages o...

Shipping Indonesia

I have a potential buyer from Indonesia asking me what his total would be with shipping. How do I figure this out? I have this on the Global Shipping Program. Any help would be appreciated.

Order cancelled refund problem

A seller cancelled my order after i had payed. Seller and I spoke and now paypal said it was refunded but I have not received my money yet. Is there a waiting period like a few days or something? I am very confused because ebay sent me an email sayin...

Can't combine shipping on multiple "Buy it Now" items

Even though the box that says "Require immediate payment with Buy It Now" is unchecked in all my items, multiple customers have reported that when they try to buy multiple items, ebay reports that I do not combine shipping and will not allow them to ...