04-09-2018 05:07 PM - edited 04-09-2018 05:07 PM
I bought multiple items from a seller and there is an attached shipping cost. He wants to ship items together, I want him to ship them separately as they can potentially be damaged if they are shipped together. If I request to the seller that I want him to ship said items separately (hes charging me for shipping which I am fine with paying) and if he doesn't ship them to me separately, can I request a partial refund if my items come in one package and/or if if they arrive in the same package partially damaged?
04-09-2018 05:11 PM
You can request a refund if they arrive damaged. But not if they are shipping in 1 box and arrive safely.
04-09-2018 06:30 PM
It would be a really good thing to get that all straightened out with the seller BEFORE you buy. As a seller, wouldn't you agree?
04-09-2018 06:34 PM
@2015.sitav wrote:can I request a partial refund if my items come in one package
Yes, but the seller does not have to honor that request.
Be sure to get this issue clarified before ordering.
04-10-2018 11:11 AM