Seller sent the wrong address
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01-06-2025 07:29 AM
Hello, I bought an item from Ebay, my address was set correctly, but when I check the tracking I see that the final destination of the package is inside the US, while my address is in Europe, I contacted the seller and he said there is nothing he can do, it sound a bit like a scam as the address he put is in the same town the seller is from. What to do in this case?
Thanks.
Seller sent the wrong address
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01-06-2025 07:43 AM - edited 01-06-2025 07:44 AM
Sounds like you bought through the eBay International Shipping program. The seller ships to the eBay EIS hub in Glendale Heights IL and eBay handles the international shipping to you.
Seller sent the wrong address
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01-06-2025 07:45 AM
Does the listing state that the shipping method being used is “eBay International Shipping”?
If so, the seller would have been instructed by eBay to send the item to a forwarding hub in Illinois to be processed for shipment to your country. It will be sent to Romania from there.
You should be able to get more information on your item’s shipping progress in “My eBay”.
If eBay International Shipping was not stated in the listing as the shipping method, how is the item being shipped?
Seller sent the wrong address
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01-06-2025 07:52 AM
How soon after it was shipped did it say delivered to the seller's city?
Sometimes when it is scanned instead of an acceptance scan it gets a delivered scan but eventually it will get a correct scan.
