06-28-2021 02:11 PM
So, I sent the item to Slovakia, insured, one month later it came back as wrong address, but the buyer doesn't answer my messages. He had good feedback and bought the kind of items he got from me. I found his LinkedIn so he is real. What do I do? It's weird he doesn't care about the thing he bought, it wasn't cheap either.
06-28-2021 02:14 PM
Wonder if it was a hacked account and someone tried to get it delivered but failed. You can check with CS and they can see, although likely won't tell you, if there is suspicious behavior on the account. I wouldn't refund until you have done some research.
06-28-2021 02:19 PM
You did the right thing by messaging your buyer.
Wait till buyer answers or opens a INR case.
Let us hope he is not ill.
06-28-2021 03:37 PM
That's what I'm thinking, maybe he is ill or on vacation. It's been 2 weeks and he doesn't answer. I hope is nothing and he gets back to me soon.
06-28-2021 03:41 PM
I don't think is hacking, he bought a CGC Comic Book and in his feedback he has more of them. Also, I think the address is correct, I did a search with his address and name and it is listed. I don't think he left his house two weeks after buying the comic book. But he is not answering so I don't know what's going on. I will wait until he does.
06-28-2021 05:20 PM
Refund minus shipping and be done with him.
06-28-2021 09:28 PM
Rule of thumb here is message them twice, await answer.