Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

is there any way to track it?

You can track an item you bought as a guest by selecting View Order Details in your Guest Order Confirmation email, or Track my package in your Guest Order Update email. If you have an eBay account, but bought your item as a guest, it won’t appear in...

free supplies

I forgot how to get my quarterly free supplies from ebay can someone please tell me what to click on. Thank You

return/refund

I received a return auth on a disputed claim. I was required to advise the tracking number by 9/29. On 9/29, I submitted the tracking AND I received notice that my time had run out to provide the tracking number. I can't find a way to straighten this...

USPS SLOW SHIPPING DELAY

Just want to share information I read about USPS, last Friday First Class will have a slower delivery which will be a 5 day delivery vs 2-3 days (see the information below) Starting on October 1, the postal service's current three-day delivery standa...

Ebay Customer Service is a Joke! Basic Question About International Shipping.

Here's my situation and this has happened to me twice now.I have sold an item that needs USPS Priority International shipping. It weighs 3 pounds and is not oversize. However, when I go to purchase/print shipping, EVERY single Int'l option is availab...

To Ebay: Please stop with the false advertising and changing ETA`s

I was doing a few edits this morning and noticed ebay is advertising my items as "4 day delivery" (screenshot below). I`ve always sold with the mindset of underselling to help keep customer expectation to the low side. I live in TN. We have one of th...

Printed the wrong label, mailed, still got it refunded -

While I was on an undeserved vacation from here, I had a little mishap.I clicked the wrong item to print a label and ship, went and printed it and took it to the post office. Because I don't print labels where the savings is under a dollar, I come ho...

Do any other Sellers Feel it is time for a Class Action Law Suit against USPS?

I have had USPS completely lose track of 24 packages this month simply disappeared with a trace, and dozens more have been late, I mean very late. I have had packages returned to me stating invalid address but when I use the USPS's own Zip Code Valid...

How can I cancel a UPS label?

I always ship USPS, but a had a big box, going far and the UPS option was a lot cheaper- so I began the process of buying a label. But I stopped when i read about the extra charge for the large box size. But it was completed and the UPS tracking numb...

Your send from address must be in the United Kingdom to purchase a label.

Hello.Im having issues with printing my label on every ebay site. I live in Hungary and it wants me to change my adress to us,uk, or one in germany. Is there any way to print it? or changeing the delivery type? also if i can do that then how?

I posted an item that did not have free shipping yet I was charged for shipping. Who do I talk to ?

Do sellers have a toll free number to call ? Who do you contact when something goes wrong ?

is anyone else having a problem with Global Shipping

Global shipping is not being offered on my listings and I haven't taken it off as an option. Is anyone else having this problem?

Resolved! return shipping label

Hi. I've been using Ebay for quite a while but only recently did I have to return an item. The seller agreed to a refund and Ebay has notified me of that he has already issued it. They also said that the seller would provide me with a return shipping...

Shipping Calculator calculates DIM weight?

Does the eBay shipping calculator figure in DIM weight automatically when you put in the package dimensions (larger than 1 cubic foot (1728 cu. inches))? For example, if I enter a package that is 20x20x6 with actual weight of 6 pounds will the shippi...

Two misdeliveries this past month

I've had two items I bought misdelivered in the past month. Does anyone know how I can contact someone at actual eBay, who might be able to do something about this? All the "feedback" goes to contacting the seller, who had nothing to do with it. All ...