10-26-2020 05:09 AM
Guys I need your help and i dont know what to do. So i sold my old dell g3 laptop for $675, it took 2 moths for someone to buy it and i really needed every penny of the laptop for something else. This scammer bought my laptop and everything was going good, the moeny was given to me through paypal, the lapto pgot shipped, and i thought everything was ok. until a few days ago the buyer says that the hard drive that i stated in the listing was not there. i knew somethong must be wrong because i checked everything right before shipping and it was working. i tell him to open up the lapotp and check if it is there at all or if its just a cable popped out, he shows me the cable of the hard drive popping out. i thought this would be easy and i told him to just plug it back in, he then continues to say that a "retainer clip" is missing and that it cant be plugged back in (idk what a retainer clip is if someone can also help me with that). He presses the point that at any moment he czn get ebay involved, so that felt pretty sketchy to me. and of course CABLES DONT JUST POP OUT LIKE THAT. i have reported him but i dont know what to do anymore, i keep trying to delay ebay from getting involved by sending him random questions, but i know he is scaming me and i just dont know what to do. a cable doesnt just come out, i could throw it across the room and the cable wouldnt come out, it had to have been done manually, i need help, i need to know waht to do becuase i only have 2 more days until ebeay gets involved, and they always take the buyers side on arguements.
10-26-2020 06:01 AM
The buyer either doesn't know what they're talking about or they're trying to scam you. The Dell G3 doesn't have any retainer clip for the HDD cable, the SATA cable simply slides onto the HDD and the caddy holds the hard drive in place. Maybr they're not familiar with this laptop. You can ask them to show you a reference to what clip/part they are referring to that's allegedly missing.
10-26-2020 06:20 AM
On second thought are they referring to the other end of the flat ribbon cable where it attaches to the motherboard? If that's the case, these connectors don't break on their own, only when someone tries to open the clip that's not experienced. Maybe the buyer was trying to upgrade the HDD to a SSD. If that connector is broken on motherboard you need to either replace the board or order the exact clip and remove and resolder the new one.