Shipping

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Buyer opened a request for item not working or defective, but he says it is working.

a buyer opened a return request on an used computer router i sold, the reason is: Doesn't work or defectivethe listing was not accepting returns, i sent the buyer a message asking what was wrong with the item since i have tested it myself and it was ...

Resolved! Lost item

Hello. I am a seller and have sold an item that is now lost in the mail system. Buyer is becoming impatient, but in their defense, post office tracking info makes it look like I never even mailed it. It is a low cost item, so instead of trying to edu...

USPS Extended Tracking

I thought this was interesting when I stumbled on it https://faq.usps.com/s/article/USPS-Premium-Tracking-The-Basics#:~:text=USPS%20Premium%20Tracking%E2%84%A2%20enables,is%20available%20for%202%20years.

Print settings have changed; how do I correct settings when printing labels?

I can't get shipping labels to print horizontal and 4" x 6". Have been doing this for 4 years and suddenly the settings changed. I cannot figure out how to get it to print in the correct format. Every label I print prints portrait in the center of th...

Resolved! Is it OK to change this shipping address & not jeopardize seller protection for INR?

This is an odd one. The buyer manually typed in La instead of choosing Louisiana from the drop-down. Because it's not a valid entry, when I attempt to print the shipping label through eBay it populates Alabama (default- first state on the list) in th...

"Ship By" date...HUGE FAIL...Speechless.

Ebay wants sellers to "ship fast"....free shipping and same day processing get you boosted in the results...buyers more likely to buy from you...all's good, right? Ok, what if the "ship by" date is today (I offer same day mailing) and the buyer provi...

Question about shipping options and auctions? Help?

I have set two shipping options on my auction. Can the buyer, at the end of the auction, choose between the two shipping options? Thank you!

Seller don't want to provide return shipping label.

Hi,I bought a tennis bracelet from a seller (located at Turkey) paid $48 include shipping.Before I made the order I make sure that he can resize the bracelet to my size and that it is genuine sterling silver (I even attached a picture with a similar ...

Postal Service agrees to reverse service changes . . .

I think most people would consider this to be some good news . . . Postal Service agrees to reverse service changes

USPS Hawaii Distribution Center

Check out my second sale and the transit info... I can’t wait to hear what Ebay will do for me if this gets lost... $100 item. I am the seller... really need the good feedback and the money.

Sellers beware!

I sold a Nikon compact camera lens in September and shipped it via fedex. The box was small and weight less than 4lbs. I was charged $13 at the time of sale for shipping through the eBay site. To my horror I was billed $124 on my next invoice for shi...

Return & MP Is a Joke

Wow too say I'm beyond frustrated with eBay is an understatement.Today I buyer sends picks of a item the post office broke.Well I offered free return and money back. No biggie. Item was $59.95. So we start the return process. Well I sell a $9.95 free...

Unable to print Shipping Labels, from ANY browser

Hello, I am completely unable to print any sort of shipping label from both Ebay or from PayPal.I tried 3 different browsers (Chrome, Safari and FireFox) and I tried from the ebay portal and from the PayPal payment page.What should I do? What can I d...

Seller ripped off but ebay sides with them

I bought Mario kart 64 and made a mistake and didn't check the sellers feedback. There are 27 bad reviews just this month and almost all of them were seller never sent item but provided a tracking number, I started a complaint yesterday and Ebay side...

Undelivered return.

I returned a package by signed for Royal Mail. When I checked the delivery status online the message said that Royal Mail had tried to deliver but the company is no longer at the addresss so my package had been returned to the local delivery office, ...