Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Resolved! Shipping for small light items, but not flat

Hello, I am looking for the most economical way to ship small, light items (less than a pound, some less than 10 oz's), but the item itself is not flat. (for example a small star wars action figure). I was thinking first class in a padded envelope (n...

Military bases

I dont sell outside the USA but i recently sold an item in which the buyer is located in a system Military Base in Germany I took the package to the post office with his APO Address on it but post office says they cannot find it in their system Buyer...

hi

i have one purchase at 3 april this yeartthe seller cheated mei returned him the itemand he didnt refund mehe suddenly closed the return case and didnt refund meebay closed their phone customer service due to the corona and noboy to talk with about r...

Shipping delays proper response to buyers and link to USPS Missing Mail Search feel free to use.

Sellers and Buyers heck anyone that reads this we are all feeling the issues with delays that are happening due to the extreme amount of e-commerce sales and shipments going on I have put together a response I use for my buyers obviously if you want ...

tracing numbers not being updated by post office

Is anyone having this problem? The last two weeks I have had most of the packages sent not show any tracking information from the post office. This has caused several buyers to resopnd saying they want to know if we sent their items. I personally hav...

Acceptance pending USPS scan form

So I went to the post office Monday November 30th with a scan form 8 packages one priority and seven first class all of my packages are showing that the post office receive them but that the acceptance was pending one of these packages the Priority M...

Response to question...when will my item be delivered

With all of the shipping delays, I am getting a lot of "when will my item be delivered" messages. Some people have messaged me 10+ times. It is very stressful. I shipped the day they ordered. I am sharing email updates with buyers (copy and paste, no...

Buyer choose media mail but not a media mail item

I listed a video game on ebay for sale and when I listed it I choose first class mail. The item sold and the buyer paid today but they paid for shipping as media mail. I know you cannot ship a video game media mail. I have shipped video games in the ...

Reserve Price Glitch-eBay not taking responsibility

I listed an item for $125. Reserve was $120. Boxes were ticked on the listing to accept Automatically accept offers of at least $120 and Automatically decline offers lower than $120. I get an offer for $125, and the system was waiting for me to accep...

How to change size of shipping labels

I have a mini iPad and my label is taking two pages! How can change the dimensions. No options in reprinting section either. HELP!

Ebay USPS Priority Shipping Label free insurance reduced to $50?

Up until about a month ago I was getting $100 of included USPS shipping insurance when buying my labels through ebay. Around Nov. 15, 2020 it is now showing $50 included insurance when I print my labels. Fortunately I don't sell many items in excess ...

Resolved! Weekend Shipping and Estimated Delivery Dates

brittanie@ebay tyler@ebay Does this announcement mean that eBay is going to start factoring weekends into historical shipping data when determining estimated delivery dates- even if the seller does NOT opt in to weekend S&H in settings but historical...

An Open Invitation To Scammers

You all know what's going on. Massive shipping delays. Ebay still approving "Item Not Received" claims. Sellers having their money placed on hold until the buyer is refunded. You refund the buyer, then the buyer receives the item which is no longer p...

Shipping costs increased at time of sale...why?

I listed and item and weighed it in the package, as I have done for many items, and it said shipping would be $8.65 for priority. But when the person made the purchase, shipping went up to $13 +. They did not change the shipping method, that I can te...

Combine Shipping cost

I sold seven different items to one buyer. He has been charged shipping on each item. I would like to combine the shipping to a less cost. How do I do it.