Scammed

[willi868]

Well, I fell for it. After the auction ended, I received an email saying that the person bought this item for a friend in a different state and gave the address to ship it to. Without checking, I created the label and shipped it to the requested address. 3 days later when it was delivered, I receive an email from the buyer asking why it was sent to NY instead of their address. It turns out the initial email was from an ebay account who had been hacked, so I'm basically out of $250 as I had to refund the buyer. Called ebay and they told me there was nothing they could do since I sent to a separate address than the one associated with the buyer's paypal account. A word to the wise, always always always ship to the address from the buyers paypal account. No exceptions. Hard lesson learned.

[electrola_man]

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@willi868 wrote:

Well, I fell for it. After the auction ended, I received an email saying that the person bought this item for a friend in a different state and gave the address to ship it to. Without checking, I created the label and shipped it to the requested address. 3 days later when it was delivered, I receive an email from the buyer asking why it was sent to NY instead of their address. It turns out the initial email was from an ebay account who had been hacked, so I'm basically out of $250 as I had to refund the buyer. Called ebay and they told me there was nothing they could do since I sent to a separate address than the one associated with the buyer's paypal account. A word to the wise, always always always ship to the address from the buyers paypal account. No exceptions. Hard lesson learned.

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I'm sorry that happened to you.  Your example is a great reminder as to the importance of only shipping to the address associated with the payment.  Failure to do so is risky, even if you're sure the true buyer is asking you to do it.  Fortunately I do not get requests for such things very often, but when I do, I insist on canceling the transaction (due to problem with buyer's address) and having the buyer re-buy it with the correct address.

[flyerfandan999]

Any hel p in Trinton's post at the top of this page?

https://community.ebay.com/t5/Selling/Scammed-out-of-400-thanks-to-eBay/td-p/27820629/page/6

[atikovi]

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@willi868 wrote:

 Without checking, I created the label and shipped it to the requested address. 

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How is that even possible? When you create a Paypal shipping label, the Paypal shipping address is already there automatically.

[willi868]

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@atikovi wrote:

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@willi868 wrote:

 Without checking, I created the label and shipped it to the requested address. 

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How is that even possible? When you create a Paypal shipping label, the Paypal shipping address is already there automatically.

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It's possible when, like a fool, you don't check that the email is coming from the actual buyer that won the item you had for sale. The message came through the ebay message system, so I didn't give it as much scrutiny as if it had come directly to my personal email box.

You are right that when you create the shipping label, the Paypal shipping address is already filled in. But, you can change that address and manually enter a new one. IMO this option should be removed so that the seller is forced to send the item to the address that the buyer provided with their Paypal payment.

[atikovi]

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@willi868 wrote:

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You are right that when you create the shipping label, the Paypal shipping address is already filled in. But, you can change that address and manually enter a new one.

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But why would you? Every Paypal payment clearly states you have to ship to this address to receive Seller Protection.

[willi868]

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@atikovi wrote:

But why would you? Every Paypal payment clearly states you have to ship to this address to receive Seller Protection.

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Believe me, I won't do it again.

[kattinsanity]

I never ever ship anywhere but to the address on the paypal payment.  Since I hand print my own labels and ship over the counter I get all my info for payment & shipping straight from the pay pal sight.  If you don't look at the pay pal transaction you can't even know for sure IF you've even actually been paid.  A seller just posted recently that they lost over 2 grand on a camera due to believeing an email supposedly from pay pal.  Even though they got warnings from ebay to not ship because the item hadn't been paid for they shipped it anyway~~believing the email that the payment would show on their pay pal account AFTER they shipped and provided tracking info.  SO...never rely on messages or emails after you sell an item.  Go to the pay pal transaction and ship to that address~~IF it has been paid for and the payment has cleared.

[missjen831]

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@flyerfandan999 wrote:

Any hel p in Trinton's post at the top of this page?

https://community.ebay.com/t5/Selling/Scammed-out-of-400-thanks-to-eBay/td-p/27820629/page/6

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No because this is a different situation than the one in that thread. The OP's buyer never asked him to ship to another address. The thread you linked is a situation where the buyer requested a different address.