Shipping

Forum Posts

Sorted by:

Buyer wants to return item but says they can't print a return shipping label

A buyer contacted me and wants to return an item. They don't have the ability to print a return shipping label. What should I do? I am willing to accept the return but they must pay for the return shipping.

First Return Any Suggestions

Today, I got a return request, I never had one before so I'm not sure what to do. The reason was that the user changed his mind, and he left a comment stating "Don`t want it. Don`t even have it yet". The tracker shows that it was delivered today, rig...

I didn’t receive my item

I didn’t receive my itemand i want my mony backmy order was i sent requset to coustmer serves but nothing happend ???so i need someone tell me what i have to do ??Polarized Sunglasses Men's Retro Aviator Metal... Color: black frame dark grey lens Ite...

Resolved! Ebay calculates the same shipment USPS value for one or more quantities

Hi, Good AfternoonWe input the information on the package size and weight by item, but when we have more than one item the ebay don't change price.When we mark Irregular package size or not, the prices are the same.What can I do to correct this probl...

This is what USPS did to my package

The post office in Seattle did this. Looks like someone deliberately burned it. I shipped it in a plastic bubble mailer. Luckily, my return address was still visible.

INR claim

We received the following message - "Hi, I have not received my purchase yet. I ve checked everywhere even with my neighbors & no one has seen itI don t want to get eBay involved so please do something to take care of this. Thanks" So i went and chec...

package never arrived

Hey so I had ordered from a seller and waited weeks for the package to get here, but noticed it was hung up in memphis for over a week and called and had the post office try and find out what was wrong with it. Then it continued onwards towards me, s...

Any other seller having a problem changing shipping method on Ebay shipping???

Just a few minutes ago I upgraded shipping through eBay from 1st class to Priority Small Box flat rate on a sale that I made. Now all of a sudden it's not working. I'm trying to do it on other sales that need shipping today. I even tried changing pac...

tracking problems

Okay so does anyone know what's going on? If you look at the picture I attached it says my item was delivered 4 months before I placed my order which was July 23, yesterday and it was sent to the wrong address. Does anyone know if this is just a bug ...

Amazon delivery speed is getting Faster but eBay delivery speed is almost coming to a standstill !!

Whichever smart alec suggested centralised eBay delivery is slowing down the already tortoise speed eBay speed. And eBay jolly well work on your customer service, what if within delivery date seller do not response and you are uncontactable? I paid u...

Resolved! Global Shipping Program Weight & Dimension Issue

I forgot to uncheck the Global Shipping option on one of my listings, and the item sold to an international buyer. I didn't input the weight or dimension for shipping when I created the listing because I offered free shipping within the US. The weigh...

Item problm

HelloBought an item ( Engine Camshaft) something like 4 months ago, paid for the item and it arrived . Unfortunately the camshaft didnt fit my engine type so after conacting the seller he asked me to send the camshaft back in his original box and tha...

return item

how to Responding to a request when your buyer doesn't receive an item

Wondering what the community thinks

On items I've purchased from China, Every seller until recently posted a tracking number when an item ships. Sometimes it says "This is an Untracked Service". These numbers typically begin with ID or occaisanally LW. Tracked items begin with LK. I pu...

Resolved! Can I vent just a little?

I sold a new with tags, Diane Von Furstenburg silk dress. As I often do before listing, I search Ebay to see if there are other identical or close to items running. I like to see other selllers perspective on an item. Another seller had an identical ...