eBay

purpleaudrey2005 · ‎09-18-2019

I ordered an item that stated the location was in Dallas Texas and I am outside of Austin Tx. It turns out the seller is using Amazon to drop ship using Bluecare express. Blue care lied about delivering to my house and will not respond back with their messaging system or scam phone number with no voicemail. I was outside at time of supposed delivery. I got in my car and drove around the neighborhood looking for my package with no luck. Seller is telling me to ask my neighbors and then no response. I have now spent several hours trying to find a package that was NEVER delivered. How can one protect themselves with Ebay filling up with Amazon products being dropped shipped that say delivered and are not. I have read about this happening to a lot of other people and I do not think it is right. I am sick and tired of getting Amazon gift packages. Ebay is filling up with these fraudulent sellers and it is getting really hard to avoid them. It seems Ebay lets this happen because they are piggy backing off of Amazon for profit. I know it is alright to drop ship but I now have the seller, Amazon, and Bluecare involved in my order and none of them wants to take responsibility! What do I do now? How do I avoid this in the future? I feel really let down by Ebay letting people use Amazon prime to drop ship with a scam company like Bluecare getting away with whatever they want.

letsm8633 · ‎09-18-2019

Is there tracking via eBay for this? If not file an item not received and be done

vintagecraze50 · ‎09-18-2019

I have had misdelivered packages at times with Fed Ex. We had a new driver in our neighborhood and he had no idea where he was going and dropped off packages on all different locations other than my address for a few weeks. I did find my stuff by driving around my neighborhood and asking people. I called Fed Ex about this and he was not in our neighborhood the next week. Unfortunately, once that misdelivery happens you could try to call the delivery company again and have them track down that driver and see if they can possibly still locate it. The seller as a courtesy should try to help you find it and/ or file a claim for a misdelivered package. The problem with this with Fed Ex and maybe this carrier is that once that package is left it is considered delivered. But that’s definitely not right.

vintagecraze50 · ‎09-18-2019

If there is no tracking how is this person going to get a refund when Ebay cannot confirm at all what went on with this package.

vintagecraze50 · ‎09-18-2019

Ok wait that might be a way to get it refunded if there is no tracking then there is no proof of delivery. Something a seller here should never do. Use tracking.