Shipping
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Forum Posts

How has the new Dimensional Weight postage increase affected your EBAY sales?

The rate hike by the USPS for packages larger than 12"x12"x12" or 1 Cu Ft is a great increase on postage. Items like a comforter for example that may only weigh 2# will cost too much in postage for me to sell and ship. Where I might have only paid $7...

Return for new item

I received a broken item, and I send it back to the seller asking for a replacement.Seller received item 4 days ago, but still won't ship new item, either won't reply to messages. How many days needs to ask ebay for refund if seller don't ship?

The Real Reason Why USPS Jacked Up Shipping Costs For Printing Our Own Labels!!

On June 23rd, USPS raised their rates astronomically. Now even Parcel Select is subjected to a DIM increase of greater than 1 cubic foot (12"x12"x12" or larger) going to all zones which is now considered oversized. As a buyer and a seller, packages g...

Buyer won auction from country i don't ship to

I sold an item and I only ship to Canada and USA. The buyer, from Austria bid on the auction and won. He asked for an invoice which I sent to him regardless of his location and he thinks it's too high (which it is thank you Canada post) and doesn't w...

Problem with Buyer's address

Hi, I just recently had a package I had mailed out last week returned to me by USPS with the reason being there was no such address. I checked the postage label and the buyer's address was correct, no typos and no damaged to the label. I then contact...

Resolved! Refunding Seller Fees

Hi Everyone. Long-time eBay user, but new seller. Recently I had an issue with a supplier on a particular product, and my return rate for that product was higher than anticipated. A number of buyers opened formal returns through Ebay, while others si...

User avatar by Adventurer
  • 238 Views
  • 1 replies
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PLEASE HELP: New seller needs some feedback on first refund request from buyer!!

So I'm a fairly new seller to Ebay I've been selling on here for maybe a little over a year now, but I've made sure to keep all my interactions with my customers very professional and polite. I'm extremely nervous because I've heard nothing but absol...

Media Mail medical learning flash cards

The postal regulation for Media Mail is DMM 173.4.1.Let's get right to the point…eBay made an error in judgment on how to ship what I just sold.I sold some medical study cards with graphs and charts for learning and studying medicine.it qualifies as ...

User avatar by Adventurer
  • 2718 Views
  • 26 replies
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Weird return request, advice would be helpful.

The buyer wants to return a used game system I sold, which only has the game system and the controllers. My picture on the listing is of the game system and the controllers, and I noted twice using words in the listing that it did not include the wir...

User avatar by Adventurer
  • 298 Views
  • 4 replies
  • 0 helpful

wrong address

Buyer paid, I shipped, package is being returned to me, bidder gave wrong address. Who pays for shipping again. Can I cancel transaction?

Done with eBay after abuse.

After buying and selling on here for nearly 15 years I'm done. The final straw was after an item went missing in the post, or maybe it arrived and the buyer was just being shifty who knows. He claimed it never arrived, and put in a dispute. I provide...

User avatar by Adventurer
  • 547 Views
  • 16 replies
  • 0 helpful

Shipping Problem Across the eBay Site

I don't know if anyone else has had this problem, but I noticed a shard drop in sales where the customer chose faster shipping options such as First Class and Priority Mail, even though customer requests for such faster services are going up. When I ...

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