Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Item still not shipped

Order placed 5 days ago, item still not shipped. Seller was contacted twice, no answer. Solution?

Can coloring books be sent media mail?

I've read the qualifications for USPS Media Mail but cannot find any specific references to coloring books (only that a book has to be at least 8 pages and not have any advertisements). Does anybody know if coloring books qualify for Media Mail?

Can you pay for eBay shipping label thru PayPal with 2 payment methods?

I've been having trouble paying for my eBay shipping label via PayPal even when I have sufficient funds, and I think I finally figured out why... But it's totally counterintuitive. If the shipping label costs $10 and I only have $5 in my PayPal accou...

Post Notification for Buyers ONLY. News Release on Theft of Packages Left After Delivery.

This is a Notice for Buyers ONLY! Buyers may not be aware or think of the chances that their packages would get stolen after their packages are delivered to them. This News article has just been released. This occurred in California during the busies...

Shame to USPS office Milpitas CA 95035 addressee cannot pick the pack!

The eBay buyer from Milpitas CA 95035 has bought two items from me.I posted the pack in Oct,28 2019 from Latvia to Milpitas CA 95035USPS tracker shows the pack arrival to Milpitas CA 95035 in November,4 2019The addressee never received the notificati...

RETURN POLICY IS A JOKE

Sellers NEED way more control on how we deal with returns!!!!!!!!!!!!!!!!Return ::: Here's what the buyer saidReasonDoesn't fitCommentsIt was a long shot, but the part did not fit with my model year. So the buyer GUESSED and guessed wrong which cost ...

Insurance

does Ebay provide insurance with prepaid Priority mail Retail Ground? I shipped a package on the 5th the customer hasn't received it and is demanding a refund. But it shows the Package in transit in his state.

Why is the eBay shipping calculator so inaccurate?

I just lost a sale after an auction ended because the winning bidder wanted to pay the ridiculously low shipping amount given instead of the actual shipping amount (I had to look up) which was 3 times higher. I've noticed in the past, I always had to...

Shipping Fees

I’m a new seller to eBay and am confused on something. When I sold an item I had the buyer pay full shipping, and I paid for the shipping label and sent it out. A month later there was a charge on my account for shipping it. Why was I charged the mon...

Am I covered for return shipping in an international ebay return?

I bought two suits from China on ebay and both were completely wrong to what I ordered. Since it was China, the sellers claimed they could not send a prepaid label but assured me they would reimburse me for shipping costs. Each suit cost $60 to retur...

Seller not responding

Hello.This is farah216 again.Can someone please contact the seller 05cambria05 so I can get my refund of $44.27. I have been trying to get my refund since i returned the Microsoft Windows 10 on October 15th. I have uploaded documents and everything.I...

buyer says console doesn't work but i tested it before i shipped it out. what do i do?

i sold a sega saturn for $65 + $15 for shipping, tested with three games. everything was fine. now the day the console was delivered, the buyer is claiming the opposite. i also put down i don't accept returns, but ebay wants me to pay for him to retu...

reembolso esto es de vergüenza llevo mas de un mes esperando una resolución por parte de ustedes,

Reembolso esto es de vergüenza llevo mas de un mes esperando una resolución por parte de ustedes,pues es una odisea poder activar el uso de activación de Ebay,es una vergüenza que no tengan una buena plataforma de protección contra el fraude y que lo...

Shipping from P.O. Box to Overseas?

I had a customer request that an item be shipped from the address I originally shipped to (the address on file - a P.O. Box) to them in another country. They want me to contact USPS to have the item shipped from said P.O. Box to them (they claim that...

Does any actual person ever even look at return case details in the resolution center?

I have been on ebay almost 20 years. As far as I recall, I've never returned anything or had a need to, until the past week. By whatever stroke of bad luck, within the past week, I've had to process returns for two different items. Both times, the de...