Seller News: April 2025
Stay ahead of the curve by diving into our latest updates
Stay ahead of the curve by diving into our latest updates
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The rate hike by the USPS for packages larger than 12"x12"x12" or 1 Cu Ft is a great increase on postage. Items like a comforter for example that may only weigh 2# will cost too much in postage for me to sell and ship. Where I might have only paid $7...
I received a broken item, and I send it back to the seller asking for a replacement.Seller received item 4 days ago, but still won't ship new item, either won't reply to messages. How many days needs to ask ebay for refund if seller don't ship?
On June 23rd, USPS raised their rates astronomically. Now even Parcel Select is subjected to a DIM increase of greater than 1 cubic foot (12"x12"x12" or larger) going to all zones which is now considered oversized. As a buyer and a seller, packages g...
I sold an item and I only ship to Canada and USA. The buyer, from Austria bid on the auction and won. He asked for an invoice which I sent to him regardless of his location and he thinks it's too high (which it is thank you Canada post) and doesn't w...
Hi, I just recently had a package I had mailed out last week returned to me by USPS with the reason being there was no such address. I checked the postage label and the buyer's address was correct, no typos and no damaged to the label. I then contact...
Hi Everyone. Long-time eBay user, but new seller. Recently I had an issue with a supplier on a particular product, and my return rate for that product was higher than anticipated. A number of buyers opened formal returns through Ebay, while others si...
Hello. I am using the GSP. I need to view the domestic shipping cost my buyer paid. I can only see the full shipping amount they paid. How do I do that? I found the breakdown before, but it was on a Return. Thank you.
Seller's shipper (USPS) dropped the ball and could not find the item when I visited the Post Office. Then they shipped it back. Seller did not respond for a week so I went to eBay Resolution. The tracking CLEARLY shows it was not delivered and was se...
So I'm a fairly new seller to Ebay I've been selling on here for maybe a little over a year now, but I've made sure to keep all my interactions with my customers very professional and polite. I'm extremely nervous because I've heard nothing but absol...
The postal regulation for Media Mail is DMM 173.4.1.Let's get right to the point…eBay made an error in judgment on how to ship what I just sold.I sold some medical study cards with graphs and charts for learning and studying medicine.it qualifies as ...
The buyer wants to return a used game system I sold, which only has the game system and the controllers. My picture on the listing is of the game system and the controllers, and I noted twice using words in the listing that it did not include the wir...
Buyer paid, I shipped, package is being returned to me, bidder gave wrong address. Who pays for shipping again. Can I cancel transaction?
After buying and selling on here for nearly 15 years I'm done. The final straw was after an item went missing in the post, or maybe it arrived and the buyer was just being shifty who knows. He claimed it never arrived, and put in a dispute. I provide...
I don't know if anyone else has had this problem, but I noticed a shard drop in sales where the customer chose faster shipping options such as First Class and Priority Mail, even though customer requests for such faster services are going up. When I ...
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