eBay

mry168008 · ‎08-22-2020

I sold an item and shipped it thru an APO address. Item lost along the way thru USPS. Refunded buyer but now the item is lost forever somewhere. How do I get it back? Thanks!

rebell45 · ‎08-22-2020

Go to the USPS web site and open a help request. If that doesn't work, then open a missing mail case there. Search Missing Mail on their website. If they find it, and it gets delivered, you can file an appeal on eBay.

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Never sell anything on eBay that you can't afford to lose.

johnrj1226 · ‎08-22-2020

If your item was insured you can file a claim with USPS. If your item was shipped via Priority mail you would have at least $50 coverage.

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postingid7659 · ‎08-22-2020

When you file a claim with USPS they ask for some proof of the value of the item. I always just used a screen shot of the sold auction page and had no problem with it.

If it's lost, it's lost, no one knows where it is - and odds are if it does turn up it will get delivered to the buyer unless you pay for them to intercept it.