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Return

I should have pay up front return this item I don’t have another 11.00 to return they need to send a shipping label return the item because it doesn’t work and if it got damage while it was sent me they need contact post office because they have insurance on it!!

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Return

Need more details. 

Message 2 of 4
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Return

If you opened a Return using Item Doesn't Match Description, the seller has to provide return shippinng.   They have 3 business days to comply.

 

If you pay out of your own pocket, eBay cannot force the seller to refund after the fact.

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Return

Did you contact the seller about this? The seller can help you with the return but they need to know about it. If they are uncooperative then file a case with eBay for Significantly Not As Described to receive a prepaid return label and a full refund.
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