@aribag-0 wrote:
I accidentally had an item sent to my old address instead of my new address, so I asked for a refund so I can reorder it again with the right address. But sadly after I had set up a refund I panicked and accidentally closed my return and now I don't know what to do. Please help me!!
Closing the "return" early may be the least of your problems.
A few more facts are needed.... Did the seller receive the item you purchased back? It is the buyer's responsibility to make certain their address is current. Once the item tracks to the address on file, the seller's job is done and you are not entitled to a refund if the seller never gets the item back. Even then, the seller should refund you for the product only and not the shipping costs. The current residence of your old address may opt to keep the item and not return it, and this is not the seller's problem, this is the buyer's (your) problem.
Do you know where the product is?
