Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Refund money

I paid the money on April 5, 2019. But he not ship my product..he and item also... missing... I want refund my money.

Ebay return shipping label (REGIONAL A BOX)

I sold an item and shipped it in a usps regional a box. Item is getting returned. Picture attached below. Will "Buy ebay label" automatically buy a regional a shipping label box so he can reuse the box??

Return label is for different service than original package

I received an item of jewelry that was not as listed (plastic, not turquoise and sterling) and I requested a return. The label that printed is for "First-Class Package Return Service". The item arrived in a small priority box, my question is can I us...

Address could not be found on Google Map, Do you still ship it?

I recently sold one item on ebay, the buyer just opened account same day as I listed an item. What suspect me was the buyer has no reviews and the address I could not find on google map (it shows some University Hall) but address is confirmed on payp...

USPS Priority insurance clarification question.

hi all --- if i send a package that sold for 100 and USPS priority includes 50 dollar insurance, do i need to just add 50 more for complete coverage? when you ADD insurance coverage it covers the cost of the item sold. however im just wondering can i...

did not receive the item

well,I have not received the item by now. I have called the usps,they said they can not find where is the item now

How long should I wait for seller to ship item

I purchased an item on 4/02/2019 from South Korea. I spent 20. On expedited shipping and he still has not shipped it. I don't mind waiting but when I she'll out the extra cash on shipping I expect it to be shipped quickly. I contacted the seller and ...

Resolved! Weird house number address

I bought something off ebay and didn't realize my shipping address was wrong until today, after I received confirmation it was delievered to my mailbox. In the address everything is correct except the house number is written as "5826-5898." I have no...

Tracking shows delivered to a different town

Today, I checked my ebay and found one of my orders ($200 worth) has delivered, but actually I received nothing.!!!I checked FedEx tracking and it says: ---------------------------------------------------------------------------------------------Frid...

Entering Chinese characters at USPS.com

This is a tip, not a question. I needed to ship to China and found I could not enter any Chinese characters into Ship-N-Click on the USPS website (not even for the company name). USPS regular services are delivered by China post and we can't assume E...

Which USPS parcel services track through from USA to China?

It's a bit confusing. I know that a USPS First Class parcel will not be tracked.What about USPS Priority Mail International, will that be tracked beyond the USA border? What modest cost, modest speed options are there for small parcel delivery to Chi...

GSP damaged item

Hi One of our order damaged. The order shipped by GSP. What Can I do? Thanks

EBAY PLEASE FIX - PayPal. As of May 7, it will no longer credit any seller fees for refunds...

This makes automatic return policy even more wreckless (why is wreckless underlined - I checked spelling). I have said before how automatic returns cancels the transaction - and profits. It does not allow for buyer and seller correction to save the t...

Replace instead of refund

I sold item and shipper shipped wrong item. Buyer wanted replacement, which I have done. My question is: How do I let Ebay know this so they know I don't need to make refund?

Resolved! Label prited but item not sent

Hi there,I have bought an item last wednesday (March 27) with expected delivery friday (March 29). Tracking it online with ups I could see that the label was created but the item was waiting to be sent.I contacted the seller on friday (date of expect...