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Regarding ordering.

I have ordered two items and I have not received any information about those items. What should I do for that?

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Regarding ordering.

When were they purchased and what are the estimated delivery dates?

Once the delivery dates has passed, you can file an item not received claim but until then, there

isn't much that you can do. 

Have they been marked as shipped?

 

 

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Message 2 of 6
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5 REPLIES 5

Regarding ordering.

When were they purchased and what are the estimated delivery dates?

Once the delivery dates has passed, you can file an item not received claim but until then, there

isn't much that you can do. 

Have they been marked as shipped?

 

 

Message 2 of 6
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Regarding ordering.

Says there is still time to place the order. Can I wait until then?

Tracking number provided

Message 3 of 6
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Regarding ordering.

I'm not sure what you mean by there being time to place the order. Do you mean there is time to file an item not received claim? If the tracking shows that the package is on its way then you might not to wait a bit but don't wait longer than 28 days   estimated delivery date that should be on your order details.

Message 4 of 6
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Regarding ordering.

"States there is still time to place the order."

Don't understand what that means.

How about returning and posting the EXACT wording of that message? 

Message 5 of 6
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Regarding ordering.

Your best proactive move is to file an Item Not Received claim one day past the Estimated Delivery Date on the order, should the items still not be to you. Good luck.

Message 6 of 6
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