09-18-2021 11:32 AM
I have ordered two items and I have not received any information about those items. What should I do for that?
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09-18-2021 11:37 AM
When were they purchased and what are the estimated delivery dates?
Once the delivery dates has passed, you can file an item not received claim but until then, there
isn't much that you can do.
Have they been marked as shipped?
09-18-2021 11:37 AM
When were they purchased and what are the estimated delivery dates?
Once the delivery dates has passed, you can file an item not received claim but until then, there
isn't much that you can do.
Have they been marked as shipped?
09-22-2021 08:13 AM
Says there is still time to place the order. Can I wait until then?
Tracking number provided
09-22-2021 12:25 PM
I'm not sure what you mean by there being time to place the order. Do you mean there is time to file an item not received claim? If the tracking shows that the package is on its way then you might not to wait a bit but don't wait longer than 28 days estimated delivery date that should be on your order details.
09-22-2021 12:43 PM
"States there is still time to place the order."
Don't understand what that means.
How about returning and posting the EXACT wording of that message?
09-22-2021 12:50 PM
Your best proactive move is to file an Item Not Received claim one day past the Estimated Delivery Date on the order, should the items still not be to you. Good luck.