06-28-2022 10:06 AM
Dear All,
I want To know, When i sell an item, how to give tracking Number Correctly?
Thank You,
Solved! Go to Best Answer
07-01-2022 03:38 PM - edited 07-01-2022 03:39 PM
When you enter the tracking number next to that item, there is a box to enter the carrier. If the carrier is integrated with eBay, then you will probably just have to enter the first few letters. I don't see Sri Lanka Post on that list so you would have to enter the name yourself. I'm not certain, but I think that if you are using your postal system to send an item the buyer would not be able to tracking for the package through ebay. But they should be able to track it by using that tracking number on the Sri Lanka Post website.
06-28-2022 10:34 AM
If you purchase a paid shipping label through eBay, they will enter the tracking number for you. If you take it to the post office or buy shipping from the shipper's site they will give you a receipt with the tracking number on it. You have to enter it where you leave feedback. There is a place to enter tracking and mark the item shipped.
06-28-2022 10:41 AM
Since you're located in Sri Lanka, you're probably not going to be using eBay label services, so you will have to either manually add tracking from your orders page (see below), or you will have to use a shipping service that integrates with eBay and automatically uploads tracking for you. If you find a way to connect with local sellers they can probably help you with information on what services they use @sursam-6.
06-29-2022 05:05 PM
Thank you Very much to replying my Question. after when i got tracking number, how to find correct shipping Carrier? i can't understand..
07-01-2022 03:38 PM - edited 07-01-2022 03:39 PM
When you enter the tracking number next to that item, there is a box to enter the carrier. If the carrier is integrated with eBay, then you will probably just have to enter the first few letters. I don't see Sri Lanka Post on that list so you would have to enter the name yourself. I'm not certain, but I think that if you are using your postal system to send an item the buyer would not be able to tracking for the package through ebay. But they should be able to track it by using that tracking number on the Sri Lanka Post website.
07-01-2022 04:46 PM
@sursam-6 wrote:Thank you Very much to replying my Question. after when i got tracking number, how to find correct shipping Carrier? i can't understand..
https://sellerschool.ebay.com/