Refund.

[heaheanel]

I never received an item and I will be requesting a refund. I no longer have the credit card it was originally purched with. Will the refund go on to my new credit card?

[disneyshopper]

My ebay > Purchase History

Locate the item. What is the last ESTIMATED delivery date?

International shipments often take several weeks, and ebay's estimate is very optimistic. You have 30 days past the last estimated delivery date to file an Item Not Received dispute in the RESOLUTION CENTER. Don't let that date pass.

If it is past that date, you will need to file the case in Paypal's Resolution Center, as they allow 180 days.

Does the listing include a TRACKING number? What is displayed when you click on it?

Refunds go to Paypal. Paypal will then credit back the funding source. If that is a credit/debit card, it will take a few days/weeks for the transaction to complete. Check with the card issuer in a few days.