Refund question

[rallytogether]

I returned an item for not being as described (phone case did not fit my phone). The seller has been giving me major attitude, just being a complete POS. I left negative feedback because of this. He received my return, and he claims he will refund me in 2 days. What if he (the seller) claims I sent him the wrong item? Im concerned he might because he seems to be very mad that I returned it. Will I still get my refund? 

[mtgraves7984 · Accepted solution]

At face value, the seller will refund you in 2 days. If the seller doesn't react, eBay will force the refund in 2 days.

You'll get your refund. Hang in there!

[rallytogether]

Thanks for the advice. I appreciate it!!

[fab_finds4u]

The buyer used to have to return the package by 5 days and the seller had 2 business days to refund. Since COVID-19 the timeline has changed. The buyer has 10 days to return and the seller has 6 business days to refund after tracking shows delivered. If the seller fails to refund within 6 days from the delivered scan you have 10 days to ask eBay to force the seller to refund. 

[jbjbj_7]

The buyer has to refund by the deadline or you can escalate with eBay and they will refund a few minutes later.

eBay will suspend a sellers account faster for "cases closed without seller resolution" than if the seller is outright ripping off customers. 

[fab_finds4u]

Sorry, during Covid-19 the seller has 5 business days to refund.