03-27-2019 07:49 PM - last edited on 03-27-2019 08:46 PM by kh-jean
Hi everyone, I purchased an item from UK on Feb 14. Apparently there was a problem with the item because for some reason, only my postal code was saved on the order. (Not blaming ebay, it could have been my own fault).
I contacted the seller who requested that i pay for postage again so that they can send the item to me. Fair, but at that point i decided that i did not really want the item after all and initiated a refund.
Ebay tells me that a full refund was being processed and will be sent to my paypal by March 24th. Great. However on March 24th i received a message saying that 0 has been refunded to my original payment method.
I thought it was a glitch as ebay already said they will process a full refund and left it.
March 28th, today. No refund received still. Upset i decided to check up on the order which was now closed. Apparently seller contacted me and asked me to "do the right thing and pay for postage since i provided the wrong address."
Okay, I can pay for postage, but i kinda don't want to anymore because my money still hasn't even come in. Ebay is your policy really so **bleep** that you would allow a seller to refund $0 back to me and call it a "full refund?" I want answers.
03-27-2019 08:18 PM
03-28-2019 05:27 AM
03-28-2019 08:30 AM